Business Analyst
1 month ago
As a global leader in flavour, McCormick & Company Inc. has built a portfolio of leading flavour brands that enhance people's enjoyment of food all around the world. Every day, no matter where or what you eat or drink, you can enjoy food flavoured by McCormick. Founded in 1889, McCormick envisions A World United by Flavor where healthy, sustainable and delicious go hand in hand. To learn more, visit www.mccormickcorporation.com.
Our Canadian consumer products division serves retail grocery customers and emerging channels with our exciting portfolio of brands including Club House, Billy Bee, McCormick Gourmet, French’s, Frank’s Red Hot, and Cholula.
The Power of People is one of our five pillars. It has been the foundation for McCormick's success for decades. There is something inspiring about working at McCormick. We have created an unusually dedicated workforce by fostering a culture of respect, recognition, inclusion and collaboration based on the highest ethical values. Without our employees, our success is not possible. Our commitment to our customers, our consumers and our employees is unsurpassed.
Position Overview:
Business Analyst is responsible for serving as a trusted advisor within the business unit, understanding its operations and building connections across functions. The role involves leading engagements independently, balancing agile and waterfall approaches as needed. Collaboration with business users includes documenting requirements, defining acceptance criteria, and coordinating user testing. Over time, the role develops a deep understanding of business goals to guide anticipation of future needs and IT solutions for added value. Additionally, it supports change management, identifies barriers to user adoption, and enhances the solution's value to the business.
Key Responsibilities:
- Conduct research and interviews to ascertain IT business requirements and translate them into User stories.
- Aid business users in defining and documenting acceptance criteria.
- Assist the team in analysis, facilitation, modeling, and organizing information to reconcile conflicts, elicit requirements, and differentiate solution ideas from business needs.
- Act as a technical liaison between business product owners and IT Development Teams, managing requirements gathering (user stories) and coordinating and facilitating user testing.
- Coordinate issue management for end-user problems, ensuring consistent high-level responsiveness and customer care, and documenting steps required to resolve issues.
- Project manage key tasks such as data migration, vendor management during cut over, etc.
- Observe and anticipate how business needs and market trends could shape and build the product line model, ensuring solutions align with the product line model and contributing to solution design for respective product(s).
- Assist or lead in coordinating business Change Management activities and drive change initiatives within IT, enhancing IT processes for faster value delivery.
- Manage budget requirements, vendor activities, reporting, and related tasks.
- Identify inconsistencies and problems, bringing them to the attention of product owners during sprint retrospectives, and suggesting problem resolution and business process improvements.
- Support the scrum process by completing tasks as needed to ensure the completion of stories.
Experience:
- 3-5 Years of Business and/or systems analysis in supply chain processes (manufacturing/ distribution/ quality/maintenance) (MES /SAP/ Production systems and control systems)
- Operating in an Agile software development environment with tools such as Jira, Azure DevOps etc.
Qualifications:
- Bachelors degree typically within a technical subject such as computer science or significant level of experience in business analysis
- Sense of urgency in meeting scheduling plans and customer requirements
- Capability to merge business questions/needs with available data to provide data-driven insights
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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