Business Intelligence Manager

About the role · You will be a hands-on technical lead and senior individual contributor in BI Engineering within Visa’s Global Data organization, reporting to the Lead, Data Insights Studio. · You will operate from our Global Shared Services hub in Bengaluru, partnering with internal analytics teams to deliver high-impact BI solutions across products and markets. · You will turn Visa’s rich datasets (billions of cards, hundreds of billions of transactions annually) into actionable insights that drive business value. Primary responsibilities · Partner with internal analytics and business teams to transform complex, ambiguous problems into clear, measurable outcomes and actionable data products. · Lead end to end BI solution delivery - from requirements refinement to data modeling, ELT/ETL, semantic layers, and high performance dashboards. · Architect scalable, secure, and reusable BI assets, enforcing standards for modeling, QA, and performance optimization. · Design intuitive UI wireframes aligned with industry best practices and Visa/Team guidelines for optimal user experience. · Collaborate with Data Engineering/Data Science teams to define architecture, data flows, and mappings for dashboard builds. · Develop high quality modules in Tableau, Power BI, D3 or other BI tools, ensuring performance meets user expectations. · Ensure data accuracy and integrity in visualizations; lead UAT with business teams to validate outputs. · Define and implement dashboard delivery mechanisms (APIs, subscriptions, report servers) ensuring scalability and efficiency. · Establish data/report level security based on user roles and access privileges within the organization. · Drive Agile delivery - manage backlogs, prioritize sprints, conduct story pointing, sprint reviews, and retrospectives. · Create and evolve data visualization strategies, frameworks, and reusable components to strengthen the Data Insights practice. · Mentor junior engineers; elevate team BI practices through code reviews, design reviews, and technical demos. · Maintain thorough documentation of all visualization processes and develop training content for end users. Qualifications · 8+ years of professional experience complemented by a Master's degree in an analytical discipline such as Computer Science, Statistics, Finance, Economics, or related fields. · 4+ years of leadership experience in managing technical architecture, tooling, and design systems for BI development, preferably within financial services or consulting environments. · Strong familiarity with shared services models and cross industry consulting practices, particularly in financial services. · Expert in data visualization ecosystems with deep knowledge of both commercial BI tools and common open source technologies. · Solid engineering foundation with hands on experience in CI/CD for BI, code and data reviews, testing frameworks, and observability practices. · Proven track record in designing and delivering high performance, user centric dashboards that drive business decision making. Technical skill · BI Tool: Expert in Tableau and Power BI, including enterprise dashboarding, advanced analytics, and embedded delivery. · Architecture & Integration: Design end-to-end BI architecture (data ingestion, modeling, isualization) with REST APIs, embedded analytics, and automated reporting. · Programming & Data Processing: Strong SQL, PySpark, HiveQL; experience with Hadoop, AWS EMR, NoSQL databases. · Data Pipelines & Orchestration: Proficient with Apache Airflow for workflow orchestration, data quality, and performance optimization. · DevOps for BI: Skilled in Git/GitHub, CI/CD pipelines, and automated BI asset testing. · Front-End & Advanced Visualization: Familiar with React, micro‑frontends, and MicroStrategy