HRMS Solution Expert

2 days ago

karnataka, India beBeeImplementation Full time

Job Title: Specialist Product ImplementationWe are seeking a skilled professional to support clients with product demo and question-solving sessions. As a key member of our team, you will be responsible for providing excellent customer service, gathering requirements, and implementing payroll and HRMS solutions.We require someone with basic payroll and HRMS implementation experience, good communication skills, and fluency in Hindi, Kannada, or English.The ideal candidate will have handled a high volume of clients, possess strong analytical and problem-solving skills, and be able to multitask effectively.Key Responsibilities:Aquire and maintain a comprehensive understanding of greytHR's usage, configuration, implementation, and value proposition.Build strong customer relationships and provide training on product features and its usage.Handle customer escalations, implement various modules, and ensure all project-related activities are completed.Qualifications and Experience:Complete understanding of payroll configuration for Indian Payroll.Strong communication and presentation skills.Ability to diagnose and analyze customer issues, prioritize and escalate when needed.This role is perfect for those who enjoy working with diverse client needs and can adapt quickly to new situations. If you're passionate about delivering exceptional customer experiences and have a knack for troubleshooting, this could be the ideal opportunity for you.

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