Application Analyst – Salesforce Health/Marketing Cloud

3 days ago

bangalore, India Intellectt Inc Full time

Role: Application Analyst – Salesforce Health/Marketing CloudLocation: Remote Primary Responsibilities may include:• Responsible for the day-to-day operations of non-clinical applications including design, build,· test, and maintenance. This ranges from small service requests to larger project· implementations.• Responsible for assisting with system troubleshooting, implementations, and software· updates.• Participates in system testing and validation by assisting in the development and· maintenance of testing protocols, and coordinates testing with end users when applicable.• Coordinates tasks departmental/interdepartmentally to support non-clinical applications.• 5.Works in a multidisciplinary environment to help maintain a stable and functional software· application.• Develops, follows, and keeps updated documentation on support of the system as well as· adheres to change management procedures.• This position has an on-call rotation schedule that requires immediate off-hours response. • Actively maintains education and cross-training on all departmental areas of expertise.· Summary:· Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable· operations and ongoing improvement of IS Applications. These systems may include, but are not· limited to, functionality to support clinical, fiscal, IS and business operations. This position works in a· multi-disciplinary environment that requires excellent communication skills and problem-solving· abilities. The IS Analyst design system components, write specifications, define solutions, perform· system build and create system level documentation.- 3+ years of IT experience- Strong critical thinking and analysis skills- Business acumen. Understand operational workflows supported by applications- Good communication/collaboration/team skills- Experience learning new applications and adapt quickly when given new assignments- Initial applications:· Primary : Salesforce Health Cloud· Secondary: Salesforce Marketing Cloud

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