Dynamics 365 F&O Technical Support

7 days ago

bangalore, India Olive Trees Consulting Full time

The Microsoft Dynamics 365 Technical Consultant is responsible to technically support of MS-Dynamics 365 for Finance & Operations (formerly AX) for our UK manufacturing client for their India office in Bengaluru. This role ensures a smooth transition from implementation by providing expert technical support during hypercare and beyond. It focuses on maintaining and optimizing Dynamics 365 F&O components to uphold system performance across live environments.


Responsibilities

  • Batch job creation and monitoring
  • Workflow configuration and troubleshooting
  • Data corrections and patch deployments
  • Printer and scanner integration
  • Security roles and user access management
  • Version control and release management
  • Integration support with custom/third-party apps
  • Hypercare support (post go-live issue resolution)
  • Backlog management for live sites
  • Collaboration with functional consultants and business stakeholders
  • Training and testing support
  • Documentation and standards compliance


Qualifications

·     5 + years in Microsoft Dynamics Finance & Operations, or D365 F&O

·      D365 Technical Support experience

·      Understanding of printers, handheld scanners and F&O as a cloud hosted application

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