Cloud Infrastructure Specialist

3 days ago

nashik, India beBeeInfrastructure Full time

Cloud Infrastructure Expert WantedWe are seeking a highly skilled Cloud support specialist to onboard and support customers using Managed OpenStack and Managed Kubernetes products.You will be the key technical contact for our customers, guiding them through their journey of adopting and scaling with our cloud native platforms.You will work closely with customers to understand their needs, architect tailored solutions, and ensure successful integration and deployment.You will lead and execute VMware to OpenStack migration projects, ensuring seamless transitions, minimal downtime, and optimal performance.You will collaborate with cross-functional teams, including cloud architects, DevOps engineers, and IT administrators, to deliver innovative solutions for enterprise-level cloud infrastructure modernization.Lead the technical onboarding process for customers using Managed OpenStack and Managed Kubernetes.Collaborate with customers to understand their infrastructure requirements and design optimal cloud-native solutions.Provide expert guidance on the use of OpenStack, Kubernetes, and related cloud-native technologies.Offer strategic guidance on OpenStack and Kubernetes architecture, including network design, storage solutions, and compute resource management.Educate customers on best practices for managing and maintaining OpenStack and Kubernetes infrastructure, including upgrades, monitoring, scaling, and operational efficiency.Implement automation solutions to streamline deployments using Go, Python, Bash, and CI/CD best practices.Troubleshoot and resolve technical issues that arise during customer onboarding and ongoing usage.Deliver expert services solutions to existing customers in accordance with a statement of work document in a timely fashion and with utmost attention to detail.Collaborate with product and engineering teams to improve the customer experience and provide feedback on features and product improvements.Provide continuous feedback to internal Quality Assurance teams on product usability, testing requirements, and customer usage patterns.Deliver technical workshops, demos, and training to customers.Key Responsibilities

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