Director Fraud

1 day ago

gurugram, India Mobikwik Full time

Responsibilities:Lead and manage fraud operations across cards, wallets, UPI, and lending products ensuring strong monitoring and investigation processes.Oversee real-time transaction monitoring systems, deploy AI/ML-based detection models, and drive early fraud prevention mechanisms.Build and maintain fraud analytics frameworks leveraging machine learning and data-driven insights to detect and mitigate new-age frauds.Develop dashboards, fraud KPIs, and trend analysis for leadership reporting and regulatory oversight.Manage AML transaction monitoring, KYC operations, and suspicious activity reporting in compliance with RBI and FIU-IND requirements.Ensure robust due diligence and sanctions screening processes while coordinating with Legal and Compliance teams for regulatory adherence.Oversee the chargeback and dispute resolution process, ensuring timely and accurate case handling and driving process improvements.Collaborate with Product, Tech, Data, and Customer Experience teams to strengthen fraud prevention and minimize operational losses.Build, mentor, and scale a high-performing fraud risk and AML team to manage evolving fraud typologies and compliance requirements.Represent MobiKwik in regulatory and industry forums on fraud, AML, and financial crime topics, and liaise with law enforcement agencies.Requirements:• University degree in Finance/Law/Business or a related field.• 12+ years of experience in a senior compliance management role.• Deep understanding of RBI, FIU-IND, and PMLA regulations applicable to fintech and NBFCs.• Experience with fraud detection and transaction monitoring tools (e.g., Feedzai, Actimize, SAS Fraud Management, Falcon, ACI, etc.).

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