Endpoint Security Support Engineer
1 hour ago
Major Responsibilities- Troubleshoot and resolve endpoint installation, configuration, connectivity, and performance issues across Windows, macOS, and Linux environments.- Perform deep-dive analysis using system logs, traces, and debug data to identify root causes.- Document all reported issues, diagnostic steps, and resolutions in the ticketing system for knowledge sharing and trend analysis.- Escalate unresolved or complex cases to Tier 3 Engineering or R&D teams with detailed findings and replication steps.- Proactively identify recurring problems and recommend product or process improvements to reduce break/fix volume.- Collaborate with internal teams (Support, QA, R&D, Product Management) to drive rapid resolution of high-impact incidents.- Maintain high standards of communication with customers, ensuring timely status updates and clear explanations of findings and solutions.Desired Background- 3+ years of experience in technical support , end point administration or troubleshooting- Strong knowledge of OS troubleshooting (Windows, macOS, Linux), including tools like Wireshark and Windows debugging.- Familiarity with cloud platforms (Azure, AWS, Linux, macOS) and directory services (EntraID/Active Directory).- Understanding of threat prevention tools and SIEM integration.- Knowledge of hardware components (BIOS, EFI, hard drives) and MDM/UEM platforms.- Experience with ServiceNow or Salesforce ticketing systems.- Ability to manage multiple support cases under tight deadlines while maintaining attention to detailPreferred Skills- Previous experience with Check Point Products.- Experience with scripting and automation (PowerShell, Python, batch scripting).- Experience with MDM tools such as Intune, JAMF, and WorkSpace One.- Experience with forensic investigation and CIRT processes.- API integration and web developer tools knowledge.- SQL and database querying experience.- Cybersecurity certifications such as Security+, CISSP, CEH are a plus.- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.Soft Skills- Strong teaching and communication abilities—able to translate technical jargon into clear language.- Creative problem-solving and customer-focused mindset.- Team-oriented with a collaborative approach.- Humble and curious—willing to ask questions and learn.- Skilled in conflict resolution and de-escalation
-
Endpoint Security Engineer
2 weeks ago
bangalore, India BD Full timeTechnical:Advanced knowledge of EDR/XDR platforms, including Microsoft Defender for Endpoint, Trellix HX, SEP, and other leading endpoint security platforms.Strong understanding on Windows Event Logging, PowerShell, and endpoint telemetry.Scripting experience with PowerShell or Python for automation and data enrichment.Advanced knowledge of Microsoft...
-
Endpoint Security Engineer
2 weeks ago
bangalore, India BD Full timeTechnical: Advanced knowledge of EDR/XDR platforms, including Microsoft Defender for Endpoint, Trellix HX, SEP, and other leading endpoint security platforms. Strong understanding on Windows Event Logging, PowerShell, and endpoint telemetry. Scripting experience with PowerShell or Python for automation and data enrichment. Advanced knowledge of Microsoft...
-
Endpoint Security Engineer
2 weeks ago
Bangalore, India BD Full timeTechnical: Advanced knowledge of EDR/XDR platforms, including Microsoft Defender for Endpoint, Trellix HX, SEP, and other leading endpoint security platforms. Strong understanding on Windows Event Logging, PowerShell, and endpoint telemetry. Scripting experience with PowerShell or Python for automation and data enrichment. Advanced knowledge of Microsoft...
-
Endpoint Security Engineer
2 weeks ago
Bangalore, Karnataka Koramangala, Karnataka, India Barracuda Networks Full timeReq ID Come join our passionate team Barracuda is a leading cybersecurity company providing complete protection against complex threats Our platform protects email data applications and networks with innovative solutions and a managed XDR service to strengthen cyber resilience Hundreds of thousands of IT professionals and managed service providers worldwide...
-
Endpoint Security Engineer
1 week ago
Bangalore, India BD Full timeLocation: Bangalore, India Work Mode: 4 Days Work from Office Experience Required: 13+ Years We are looking for a seasoned Security Engineer with a strong background in EDR/XDR platforms, threat detection, and SIEM solutions to join our dynamic team in Bangalore. Technical Expertise Required: Advanced knowledge of EDR/XDR platforms: Microsoft Defender for...
-
bangalore, India Novacoast Full timeNovacoast is a leader in cybersecurity solutions, providing our clients with innovative services to safeguard their digital environments. We are seeking a talented Security Engineer with expertise in Symantec Endpoint Protection to join our expert team and help strengthen our clients' security posture.Job Description:As a Security Engineer at Novacoast, you...
-
bangalore, India Novacoast Full timeNovacoast is a leader in cybersecurity solutions, providing our clients with innovative services to safeguard their digital environments. We are seeking a talented Security Engineer with expertise in Symantec Endpoint Protection to join our expert team and help strengthen our clients' security posture. Job Description: As a Security Engineer at Novacoast,...
-
Endpoint Security Support Engineer
2 weeks ago
Bangalore, India Check Point Software Full timeMajor Responsibilities Troubleshoot and resolve endpoint installation, configuration, connectivity, and performance issues across Windows, macOS, and Linux environments. Perform deep-dive analysis using system logs, traces, and debug data to identify root causes. Document all reported issues, diagnostic steps, and resolutions in the ticketing system for...
-
Endpoint Security Support Engineer
2 weeks ago
bangalore, India Check Point Software Full timeMajor Responsibilities Troubleshoot and resolve endpoint installation, configuration, connectivity, and performance issues across Windows, macOS, and Linux environments. Perform deep-dive analysis using system logs, traces, and debug data to identify root causes. Document all reported issues, diagnostic steps, and resolutions in the ticketing system for...
-
Staff Endpoint Security Engineer
6 days ago
bangalore, India ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
