Implementation Specialist
2 days ago
About Convin:
Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact centre processes with its platform capabilities. For more information, visit www.convin.ai.
Job Description: Implementation Specialist (0-2 Years Experience)
Overview The Implementation Specialist (0-2 Years Experience) will be a valuable member of our team, responsible for assisting in the successful implementation of our software solutions for new and existing clients. This entry-level role offers a great opportunity to gain hands-on experience in the software industry and develop essential technical and communication skills.
Responsibilities
● Technical Support:
○ Provide basic technical support to clients during the implementation process.
○ Assist in troubleshooting and resolving technical issues.
○ Learn and understand our software products and their capabilities.
● Project Coordination:
○ Support the project manager in coordinating implementation activities.
○ Assist in gathering and documenting client requirements.
○ Help maintain project timelines and deliverables.
● Data Migration:
○ Assist in data migration tasks, including data cleansing and validation.
○ Learn and use data migration tools and techniques.
● Training and Documentation:
○ Assist in the creation of training materials and documentation.
○ Support client training sessions.
● Continuous Learning:
○ Actively seek out opportunities to learn and develop new skills.
○ Stay updated on industry trends and best practices.
Qualifications
● Bachelor's degree in Computer Science, Information Technology, or a related field.
● Strong technical aptitude and a desire to learn.
● Excellent communication and interpersonal skills.
● Ability to work independently and as part of a team.
● A positive attitude and a willingness to take on new challenges.
● 0-2 years of relevant experience (preferred but not required).
Additional Preferred Qualifications
● Experience with [relevant technologies, e.g., cloud platforms, databases, programming languages].
● Basic understanding of software implementation concepts.
At Convin, we value creativity, innovation, and a commitment to excellence. If you are passionate about leveraging AI to transform industries and want to be part of a dynamic team dedicated to pushing boundaries, we encourage you to apply.
Here’s What happens after you apply?
1. Within 4 days of your application - our hr team will contact you to schedule a quick chat with one of our founders.
2. If there’s a fit, the 2nd & 3rd rounds will be scheduled within a week.
3. The whole hiring process will be completed within 15 days of your application.
What makes this role a perfect opportunity?
● Expand your knowledge: You can buy a course or book worth Rs. 1000 every month (we reimburse it). And, the best part? It doesn’t have to be related to your job It can be a novel, a gratitude journal, or anything that helps you learn something new.
● Holiday Allowance: INR 24000 allowance every year for travel anywhere.
● Wifi Allowance: INR 6K wifi allowance
● Learn Fast: Amazing amount of learning that will help you shape your career and pave the path for entry into one of the most lucrative industries in India right now.
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