Sprinklr | Lead Technical Program Manager | Gurugram | gurugram

2 months ago

gurugram, India Sprinklr Full time

What You’ll Do

  • Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, so:ware development team, business operations and external partners across organizations to guarantee a smooth and efficient product delivery.
  • Defines and implements cross-team processes to improve efficiency and delivery (SDLC), defines metrics to measure and monitor efficiency and effectiveness of the processes and drives adoption across organizations.
  • Monitors and tracks complex programs effectively by providing periodic updates to technical, non- technical teams and Senior Management
  • Has the right balance of technical, project management and business/product acumen and manages delivery across SDLC serving as a single point of contact.
  • Handle multiple competing and changing priorities in a fast-paced environment
  • Manages stakeholders from different cross functional teams by seeng expectations and providing
  • frequent program/project updates.
  • Develop and implement project management methodologies, standards, and tools.
  • Ensure PMO processes and practices are aligned with industry best practices.

JOB DESCRIPTION & POSTING

  • Maintain a comprehensive project portfolio dashboard for tracking project performance.
  • Conduct regular portfolio reviews and status updates to stakeholders.
  • Ensure project documentation is complete, current, and stored appropriately.
  • Implement governance practices to ensure projects adhere to scope, schedule, and budget constraints.
  • Develop metrics and KPIs to measure project performance and PMO effectiveness.
  • Generate regular reports on project status, risks, issues, and resource utilization.
  • Analyze project data to identify trends and areas for improvement.
  • Facilitate communication between project teams, stakeholders, and senior leadership.
  • Ensure stakeholder expectations are managed and met through effective communication and reporting.
  • Provide training and development opportunities for project managers and team members.

What Makes You Qualified

  • Minimum of 5 years of experience in technical program management
  • Proven experience in managing complex, cross-funcBonal projects.
  • Bachelor's degree in project management, Business Administration, or a related field.
  • PMP (Project Management Professional) certification or equivalent preferred.
  • Strong understanding of project management methodologies (e.g., Agile, Waterfall).
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in project management so:ware and tools (e.g., MS Project, Jira).
  • Ability to manage multiple projects and prioritize tasks effectively.
  • Strong analytical and problem-solving skills with strategic thinking and alignment
  • Should have competencies like stakeholder management, change management, risk management
  • Ability to plan resource planning and management

  • Sprinklr | Customer Program Manager | gurugram

    2 months ago

    gurugram, India Sprinklr Full time

    SPRINKLR SUMMARY Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.Headquartered in New York City with employees around the world,...

  • Sprinklr | Lead Technical Program Manager | Gurugram | gurugram

    2 months ago

    gurugram, India Sprinklr Full time

    What You’ll Do Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, so:ware development team, business operations and external partners across organizations to guarantee a smooth and efficient product delivery. Defines and implements cross-team processes to improve efficiency and delivery (SDLC),...

  • Sprinklr | Director of Machine Learning

    2 months ago

    gurugram, India Sprinklr Full time

    Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with...

  • Sprinklr | Customer Program Manager

    1 month ago

    gurugram, India Sprinklr Full time

    SPRINKLR SUMMARYSprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.Headquartered in New York City with employees around the world,...

  • Sprinklr | Principal Architect

    1 week ago

    gurugram, India Sprinklr Full time

    ABOUT SPRINKLR Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...

  • Sprinklr | Principal Architect

    1 week ago

    gurugram, India Sprinklr Full time

    ABOUT SPRINKLRSprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...

  • Sprinklr | Principal Architect

    1 week ago

    gurugram, India Sprinklr Full time

    ABOUT SPRINKLRSprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...

  • Sprinklr | Principal Architect

    4 days ago

    gurugram, India Sprinklr Full time

    ABOUT SPRINKLR Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...

  • Lead Technical Program Manager | Gurugram

    2 months ago

    Gurugram, India Sprinklr Full time

    What You’ll Do Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, so:ware development team, business operations and external partners across organizations to guarantee a smooth and efficient product delivery. Defines and implements cross-team processes to improve efficiency and delivery (SDLC),...

  • Lead Technical Program Manager | Gurugram

    2 months ago

    Gurugram, India Sprinklr Full time

    What You’ll Do Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, so:ware development team, business operations and external partners across organizations to guarantee a smooth and efficient product delivery. Defines and implements cross-team processes to improve efficiency and delivery (SDLC),...

  • Lead Technical Program Manager | Gurugram

    2 months ago

    Gurugram, India Sprinklr Full time

    What You’ll Do Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, so:ware development team, business operations and external partners across organizations to guarantee a smooth and efficient product delivery. Defines and implements cross-team processes to improve efficiency and delivery (SDLC),...

  • Sprinklr | Principal Technical Architect

    1 week ago

    gurugram, India Sprinklr Full time

    Sprinklr is looking for a highly experienced Principal Architect to join our dynamic team. The incumbent will play a pivotal role in shaping the architecture of our platform and ensuring the successful design and implementation of scalable, high-quality software systems. This is an exceptional opportunity for a technical leader who thrives in a fast-paced...

  • Sprinklr | Principal Technical Architect

    2 weeks ago

    gurugram, India Sprinklr Full time

    Sprinklr is looking for a highly experienced Principal Architect to join our dynamic team. The incumbent will play a pivotal role in shaping the architecture of our platform and ensuring the successful design and implementation of scalable, high-quality software systems. This is an exceptional opportunity for a technical leader who thrives in a fast-paced...

  • Sprinklr | Director of Machine Learning

    6 days ago

    gurugram, India Sprinklr Full time

    Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with...

  • Sprinklr | Director of Machine Learning

    1 week ago

    gurugram, India Sprinklr Full time

    Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with...

  • Sprinklr | Lead Product Engineer

    1 week ago

    gurugram, India Sprinklr Full time

    About Sprinklr: Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works...

  • Sprinklr | Lead Product Engineer

    6 days ago

    gurugram, India Sprinklr Full time

    About Sprinklr: Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr...

  • Customer Program Manager

    2 months ago

    Gurugram, India Sprinklr Full time

    SPRINKLR SUMMARYSprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.Headquartered in New York City with employees around the world,...

  • Customer Program Manager

    2 months ago

    Gurugram, India Sprinklr Full time

    SPRINKLR SUMMARY Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.Headquartered in New York City with employees around the world,...

  • KINGS COLLEGE UK, GURUGRAM | Primary Years Class Teacher

    4 days ago

    gurugram, India KINGS COLLEGE UK, GURUGRAM Full time

    About the Company-King’s College UK, Gurugram is an international school with a proud tradition of educational excellence. We offer a comprehensive curriculum for students, holistic development, intellectual growth, designed to inspire & empower.About the Role- The primary years class teacher will be responsible for teaching all subjects to their class...