Sprinklr | Lead Technical Program Manager | Gurugram | gurugram

6 days ago

gurugram, India Sprinklr Full time

What You’ll Do

  • Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, so:ware development team, business operations and external partners across organizations to guarantee a smooth and efficient product delivery.
  • Defines and implements cross-team processes to improve efficiency and delivery (SDLC), defines metrics to measure and monitor efficiency and effectiveness of the processes and drives adoption across organizations.
  • Monitors and tracks complex programs effectively by providing periodic updates to technical, non- technical teams and Senior Management
  • Has the right balance of technical, project management and business/product acumen and manages delivery across SDLC serving as a single point of contact.
  • Handle multiple competing and changing priorities in a fast-paced environment
  • Manages stakeholders from different cross functional teams by seeng expectations and providing
  • frequent program/project updates.
  • Develop and implement project management methodologies, standards, and tools.
  • Ensure PMO processes and practices are aligned with industry best practices.

JOB DESCRIPTION & POSTING

  • Maintain a comprehensive project portfolio dashboard for tracking project performance.
  • Conduct regular portfolio reviews and status updates to stakeholders.
  • Ensure project documentation is complete, current, and stored appropriately.
  • Implement governance practices to ensure projects adhere to scope, schedule, and budget constraints.
  • Develop metrics and KPIs to measure project performance and PMO effectiveness.
  • Generate regular reports on project status, risks, issues, and resource utilization.
  • Analyze project data to identify trends and areas for improvement.
  • Facilitate communication between project teams, stakeholders, and senior leadership.
  • Ensure stakeholder expectations are managed and met through effective communication and reporting.
  • Provide training and development opportunities for project managers and team members.

What Makes You Qualified

  • Minimum of 5 years of experience in technical program management
  • Proven experience in managing complex, cross-funcBonal projects.
  • Bachelor's degree in project management, Business Administration, or a related field.
  • PMP (Project Management Professional) certification or equivalent preferred.
  • Strong understanding of project management methodologies (e.g., Agile, Waterfall).
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in project management so:ware and tools (e.g., MS Project, Jira).
  • Ability to manage multiple projects and prioritize tasks effectively.
  • Strong analytical and problem-solving skills with strategic thinking and alignment
  • Should have competencies like stakeholder management, change management, risk management
  • Ability to plan resource planning and management

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