Firewall Engineer

1 month ago

india Genpact Full time

Lead Consultant - Firewall Engineer

Location: Hyderabad

Experience: 3-8 years

30 days joiners preferred.


Kindly do apply here or share resume to nsenthil.kumar@genpact.com with Sub of "Firewall Engineer" along with notice period.


Mandatory Skills:

Juniper SRX, Palo Alto, FortiGATE


Responsibilities

• Meet all contractual metrics such as SLAs, Project work, Reporting etc.

• Provide End user and Infrastructure Management Proficiency leadership and Manage Daily work, issues and resolutions, Act as a point of escalation and resolution.

• Configuring firewalls to maximize network efficiency and security.

• Maximizing network performance through ongoing monitoring and troubleshooting

• Provide critical thinking to sophisticated problems in a 24/7, critical network environment.

• Process, monitor and prioritize trouble tickets.

• Automate the tasks, which should be automated.

• Provide support and administration of customer firewalls and security appliances.

• Arranging scheduled upgrades

• Investigating faults in the network

• Reporting network status to key stakeholders

• Troubleshoots network problems.

• IP address auditing.

• Establishes networking environment by designing system configuration and directing system installation.

• Defines, documents, and enforces system standards.

• Maximizes performance by troubleshooting network problems and outages and scheduling upgrades.

Qualifications we seek in you

• Network fundamentals – TCP / IP

• Experience in supporting Juniper SRX, Palo Alto, FortiGATE and ASA

• Knowledge on ITIL procedures

Preferred Qualifications/ Skills

• Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience needed.

• Relevant years of experience as a Major/Critical Incident Manager.

• Should have knowledge of Network/Servers/Telephony/Cloud.

• ITIL Trained, Tested and Certified. (ITIL Foundation Certified)

• Working Experience of Service Now (Ticketing tool)

• Excellent English communication skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations.

• Excellent knowledge, experience, and excellence within the specific area of Major Incident Management

• Wireshark - packet capture and analysis of the captures

• JNCIA or PCNSE

• Firewall management platform JUNOS Space or Palo Alto Panorama.

• Load balancer – Netscaler

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