Highly Skilled Technical Specialist

1 week ago

salem, India beBeeEngineer Full time

Job DescriptionWe're on a mission to reimagine business banking and payments.About usWe believe in giving all businesses access to smarter financial services solutions.We're building innovative tools to help businesses accelerate their cash flow, get paid faster, and have better control over their finances.Our team is passionate about delivering high-quality products and excellent customer service.The role you'll playYou will be a key member of our product engineering team, owning the software and infrastructure that enables over 85,000 Australian businesses to accept payments and access the financial services they need to run their businesses.Your responsibilitiesDeliver projects that improve the service delivery of our Application Support teamTriage, investigate, and resolve complex technical issues with the support of your colleaguesCommunicate well-thought-out and reliable direction to stakeholdersBe an expert in the products and workflows you support and promote knowledge sharing with partner teamsParticipate in application monitoring using logs, data stores, internal tools, and dashboardsBe part of our incident response team, responding to alerts and taking on-call responsibilitiesRequired Skills and QualificationsYou haveA strong technical background with excellent troubleshooting, analytical, and data skillsFamiliarity with AWS services or similar technologiesExperience with release management toolsets and service reporting tools like DatadogExcellent communication skills and ability to build partnerships with engineering, QA, and customer-facing teamsDemonstrated experience participating in change management and incident response processesBenefitsYou'll work with a global team of passionate payment and tech industry professionals in a fast-growing Australian scale-up. We offer a dynamic and supportive environment where you can grow professionally and personally.Tools we useFamiliarity with Hubspot, Jira, Datadog, and other mentioned tools is appreciated but not required.

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