Customer Experience Advocate
22 hours ago
Job Title: Customer Service RepresentativeJob Description:We are seeking a talented and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience.Main Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide appropriate solutions.Issue Resolution:Identify customer needs and provide the best possible resolution.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.Documentation & Reporting:Maintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.Product & Policy Knowledge:Stay updated on company products, services, and new launches.Understand and communicate company policies clearly to customers.Team Collaboration:Coordinate with sales, operations, and technical teams to resolve customer issues.Participate in team meetings, training, and performance reviews.Required Skills & Qualifications:High school diploma or equivalent; associate degree preferred.Strong communication skills (verbal & written).Ability to multitask, prioritize, and manage time effectively.Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.
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Customer Experience Advocate
7 days ago
davangere, India beBeeCommunication Full timeCustomer Service RepresentativeAbout the RoleA Customer Service Representative will play a key role in delivering exceptional customer experiences by providing timely, accurate and empathetic support via various channels.Responsibilities include resolving customer queries, troubleshooting issues, collaborating with internal teams, and capturing feedback to...
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Customer Support Advocate
1 week ago
davangere, India beBeeCustomerService Full timeAs a highly skilled customer service expert, you will play a pivotal role in providing exceptional support to our clients.Key Responsibilities:Respond promptly to customer inquiries via various communication channels.Provide timely and effective solutions to resolve complex customer issues.Maintain accurate and detailed records of customer interactions using...
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Chief Customer Advocate
5 days ago
davangere, India beBeeCustomerSuccess Full timeAs a Customer Success Manager, you will play a pivotal role in our business expansion journey. This exciting opportunity allows you to make a lasting impact on our customers' experience.We are looking for an individual who is passionate about delivering exceptional customer service and has the ability to grow with our company.The ideal candidate will possess...
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Customer Experience Specialist
7 days ago
davangere, India beBeeCustomer Full timeCustomer Service Representative Role OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, issue resolution, and product knowledge.Key Responsibilities:Communicate with...
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Dedicated Customer Service Representative
5 days ago
davangere, India beBeeCustomerService Full timeCustomer Service AdvocateWe are seeking a skilled Customer Service Advocate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients.About the Role:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide clear and concise information to...
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Digital Customer Experience Leader
9 hours ago
davangere, India beBeeCustomerEngagement Full timeRole SummaryThis is a key leadership position that oversees customer engagement strategies and tactics to drive business growth. The role requires an individual who can develop and execute plans to engage customers across multiple channels, leveraging technology and data insights to deliver personalized experiences.About the RoleThe Digital Customer...
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Exceptional Customer Experience Specialist
1 week ago
davangere, India beBeeCustomerSupport Full timeCareer Opportunity: Customer Service RepresentativeAbout the RoleWe're looking for a highly skilled and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for delivering exceptional support to our clients, ensuring their queries are resolved efficiently and effectively.Key...
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Chief Customer Experience Officer
3 days ago
davangere, India beBeeLeadership Full timeKey Job ResponsibilitiesThe Customer Support Manager plays a vital role in ensuring seamless customer experiences.Lead and mentor a team of customer support representatives to drive satisfaction, loyalty, and retention.Develop scalable support processes, policies, and best practices to improve efficiency and response times.Collaborate closely with product...
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Senior Customer Experience Specialist
1 week ago
davangere, India beBeeCustomerService Full timeJob SummaryThis is a comprehensive overview of the Senior Customer Service Representative role.Key Responsibilities:Customer Interaction: Communicate effectively with customers through various channels, showcasing empathy and professionalism at all times.Issue Resolution: Identify customer concerns and find suitable solutions while adhering to established...
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Davangere, India Mastercard Full timeTitle and SummarySenior Customer Experience and Engagement AnalystOverview The role will primarily be focused on working with existing and potential external customers to drive adoption, engagement, and satisfaction with the Brighterion services. Role- Drive additional adoption of Brighterion services through MPGS- Manage new potential...
