Desktop Systems Technician

2 weeks ago

junagadh, India beBeeDesktopSupport Full time

Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team.In this role, you will provide exceptional technical support for desktop/laptop hardware, software, and peripheral issues.The ideal candidate will possess excellent troubleshooting skills for break/fix issues of Windows and Mac computers, as well as the ability to assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.You will work closely with our IT team on projects, upgrades, and implementations, maintaining accurate records of work performed, issues, and resolutions using our ticketing system.Additionally, you will provide remote support and troubleshooting for users working from home or in the field.Key Responsibilities:Diagnose and resolve advanced technical issues escalated from our L1 support team.Install, configure, and maintain operating systems, software applications, and system updates.Perform root cause analysis to identify recurring technical problems and develop solutions.We offer a dynamic and supportive work environment, where you can grow and develop your skills.If you are passionate about delivering excellent technical support and are committed to providing outstanding service, we encourage you to apply for this exciting opportunity.We look forward to hearing from you

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