Dynamics 365FO Systems Expert

2 weeks ago

alappuzha, India beBeeFunctional Full time

ERP ConsultantWe are seeking a skilled ERP consultant to support and enhance our mature Microsoft Dynamics 365FO environment.Drive business process improvements and system enhancements across key business domains—Finance & Accounting, Procurement, Call Center/Customer Service, and Fulfillment/Warehouse Operations.Analyze and document requirements, translate them into system configurations and process flows, and collaborate with stakeholders to optimize end-to-end business processes.This role requires a functional ERP consultant mindset—understanding business needs, designing solutions within the system, and enabling adoption across teams.Key ResponsibilitiesFinance & AccountingPartner with finance leaders to design and implement process improvements in areas such as general ledger, accounts payable, accounts receivable, fixed assets, budgeting, and financial reporting.Ensure compliance with GAAP and regulatory requirements while leveraging D365FO capabilities.Support evolving financial planning and analysis needs, including advanced reporting and integration with BI platforms.Procurement & Supply ChainCollaborate with procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Configure and optimize D365 procurement and sourcing modules to ensure cost-effective and compliant processes.Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.Call Center & Customer ServiceWork with customer service/Call Center leaders to refine sales order processing, customer interactions, and case management workflows.Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.Develop processes that improve customer experience, retention, and responsiveness.Fulfillment & Warehouse OperationsPartner with warehouse leadership to ensure accurate and efficient use of D365FO warehouse management (WMS).Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Support workforce adoption of SOPs, handheld/scanning devices, and real-time reporting.

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