Client Support Ambassador

2 weeks ago


india beBeeCustomerSupport Full time

Job Title: Client Support AmbassadorWe are seeking a highly skilled and enthusiastic Client Support Ambassador to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences.About the Role:The ideal candidate will be responsible for providing top-notch support to our clients through various communication channels, including phone, email, and chat. You will be the first point of contact for customers, resolving issues promptly and efficiently while ensuring their satisfaction.Responsibilities:Proactively communicate with customers to understand their needs and preferences.Provide accurate and timely responses to customer inquiries, showcasing your product knowledge and expertise.Collaborate with internal departments to ensure seamless service delivery and meet customer expectations.Maintain accurate records of customer interactions and updates in various platforms.Requirements:A minimum of 0-4 years of relevant work experience in a customer-facing role.Exceptional verbal and written communication skills, with the ability to adapt to different communication styles.Ability to multitask, prioritize tasks, and manage time effectively.B2+ proficiency in French is required.


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