Transaction Reliability Manager
5 days ago
Job OverviewNavi’s UPI team drives the success of our platform, owning P&L and working closely with Product, Marketing, Data Science, Analytics, Tech, and other support functions. The team focuses on expanding customer base, boosting revenue, and optimising costs through continuous improvement.About the RoleA strong candidate will ensure seamless transaction experiences for users by program managing monitoring, analysing, and improving UPI reliability. This role demands identifying problem areas, driving structured projects to drive strategic projects or fix systemic issues, and collaborating with banks, PSPs, and NPCI. You will be at the front line of safeguarding customer trust while shaping long-term reliability improvements.Key ResponsibilitiesMonitoring & Analysis:• Track real-time UPI performance (success rates, pending/deemed transactions, SLA adherence).• Identify problem areas by analysing trends, failure hotspots, and ecosystem patterns.• Publish daily/weekly reliability dashboards and insights for leadership.Problem Identification & Projects:• Lead deep-dive root cause analysis for recurring reliability gaps and convert findings into structured reliability projects (e.g., reducing pending transactions, improving reconciliation timelines)• Drive projects end-to-end with clear milestones, accountability, and success metricsIncident Management & Escalations:• Own escalation management for high-severity transaction issues and document learning and institutionalise preventive actions.• Coordinate with PSPs, banks, and NPCI to ensure timely fixes.Process & Governance:• Define and implement SOPs for transaction monitoring, escalation handling, and reconciliations.• Ensure governance by setting up regular partner reviews on reliability KPIs.• Drive automation initiatives to reduce manual intervention.Customer Experience Focus:• Measure and reduce customer escalations related to pending/failed transactions• Propose customer-facing solutions to enhance transparency during transaction delaysEcosystem & Stakeholder Collaboration:• Work with NPCI, PSPs, and banks to resolve systemic issues and influence ecosystem SLAs• Build strong cross-functional partnerships internally (CX, product, tech, finance).Benefit from a fast-paced environment where you can grow professionally and personally.
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Transaction Executive
7 days ago
Bangalore, India Rx100 Ventures Full timeRole Overview: We are seeking a detail-oriented Transaction Executive to manage and execute financial transactions with precision. This role involves processing payments, maintaining accurate records, ensuring compliance with company policies, and collaborating with internal teams to resolve any discrepancies. Rx100 Ventures is a sector-focused deep tech...
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Transactions Specialist
2 weeks ago
bangalore, India JPMorgan Chase Full timeJoin Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for all customer...
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Site Reliability Engineer
5 days ago
bangalore, India Groww Full timeAbout Groww We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the...
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Transaction Executive
1 week ago
bangalore, India Rx100 Ventures Full timeRole Overview:We are seeking a detail-oriented Transaction Executive to manage and execute financial transactions with precision. This role involves processing payments, maintaining accurate records, ensuring compliance with company policies, and collaborating with internal teams to resolve any discrepancies. The ideal candidate should possess strong...
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Associate - Transaction Monitoring
5 days ago
bangalore, India TerraPay Full timeTitle: AssociateLocation: BangaloreRole overview: A successful Transaction Monitoring Associate / Sr. Associate is responsible for monitoring, investigating, and analyzing transactions to detect and report suspicious activity in compliance with anti-money laundering (AML), counter-terrorist financing (CTF), and other regulatory requirements. This role...
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Associate - Transaction Monitoring
5 days ago
Bangalore, India TerraPay Full timeTitle: Associate Location: Bangalore Role overview: A successful Transaction Monitoring Associate / Sr. Associate is responsible for monitoring, investigating, and analyzing transactions to detect and report suspicious activity in compliance with anti-money laundering (AML), counter-terrorist financing (CTF), and other regulatory requirements. This role...
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Transaction Specialist
2 weeks ago
bangalore, India JPMorgan Chase Full timeJoin our Virtual Payment Center team and play a vital role in global payment processing. Be part of a dynamic environment where accuracy and client service are paramount. Grow your career with us as you support international transactions and drive operational excellence.Job Summary As a Transactions Specialist within the Virtual Payment Center, you will...
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transaction monitoring
2 weeks ago
bangalore, India The Job Factory Full timeRole & responsibilitiesDear Candidates, Huge Opening Fraud Investigation / Transaction Monitoring/ KYC - SAL UPTO responsibilities 7.5LPAONLY WALKIN INTERVIEW ROLES AND RESPONSIBILITIESConducted through Transaction Monitoring Investigations, identifying potential suspicious activities and reporting findings in line with regulatory requirements.Conducted...
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Site Reliability Engineer
5 days ago
Bangalore, India Groww Full timeAbout Groww We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the...
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Site Reliability Engineer
4 days ago
bangalore, India Groww Full timeAbout Groww We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the...
