HR Director of Strategic Insight and Operation

2 weeks ago

palakkad, India beBeeStrategic Full time

Director of HR Service Delivery and Data InsightsThe Director of HR Service Delivery and Data Insights is responsible for overseeing the efficient, compliant, and data-driven delivery of HR services across the organization.This role combines operational excellence in HR administration and payroll with strategic leadership in people data analytics and process transformation.Key Responsibilities:HR Services and Operations:Manage the end-to-end delivery of HR administration and payroll, ensuring accuracy, timeliness, and compliance with local regulations.Design, implement, and continuously improve HR service delivery processes, focusing on simplification, standardization, and automation.Ensure regulatory and internal policy compliance across all HR administrative and payroll activities.Serve as the primary point of escalation for HR Business Partners and HR Directors on complex employee and manager inquiries.People Data, Reporting, and Analytics:Define and maintain people data standards and governance frameworks to ensure data integrity and consistency across systems.Develop and implement dashboards and standardized reports that provide actionable insights for HR and business decision-makers.Deliver ad-hoc analyses and support data-driven strategic planning initiatives.Advance the organization's people analytics capabilities, moving toward predictive and strategic insights.Stakeholder and Vendor Management:Collaborate closely with HR, IT, Finance, and business leaders to align systems, processes, and data flows.Manage relationships with external HR service providers, ensuring service excellence, contractual compliance, and cost efficiency.Act as a trusted advisor on HR systems, data management, and process optimization.Leadership and Transformation:Lead, develop, and inspire the HR Services and People Analytics team, fostering engagement, capability growth, and high performance.Champion change management within the HR function to drive adoption of new processes, tools, and data practices.Contribute to the HR digital transformation agenda, ensuring alignment with broader business and talent strategies.Promote a culture of continuous improvement, innovation, and accountability across the HR operations landscape.Qualifications and Education Requirements:You have proven ability to manage complex tasks and are keen to work in an entrepreneurial environment where you can get involved in various projects.You are passionate about your work.You have strong business acumen with a keen interest in analytics.You have the capacity to understand internal clients' needs and identify how people data will address these needs.You have a deep understanding of HR roles and processes in contemporary companies.You have excellent project skills. Interest in defining, structuring, and enhancing data.You have the capacity to lead PLG's collaborators and the HR teams in related change management efforts.A minimum of 7-10 years of experience in a global setup is required.

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