ServiceNow Developer

1 month ago

tamil nadu, India Dexian Full time

Job Description:

Key Duties and Responsibilities:

- Design and architect ServiceNow solutions, with a focus on Service Portfolio Management (SPM PRO) and Legal Service Delivery (LSD).
- Configuration experience in at least 5 different ServiceNow modules on dedicated as well as shared instances (preferably ITOM/ITAM/SPM/ITSM/CSM/HRSD).
- Design and implement IT related process workflows, procedures and technical standards.
- Troubleshoot and resolve technical issues, providing timely support and maintenance for ServiceNow applications.
- Receive complex input from Product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality.
- Guide the implementation, configuration, and maintenance of interfaces/integrations with third party.
- Maintain a comprehensive view of the ServiceNow architecture at both a bird’s-eye and granular level.
- Participate in Agile development, e.g., assist with estimating effort and system complexity.
- Contribute to ServiceNow software releases through configuration tasks and feature delivery.
- Lead the implementation of ServiceNow modules, ensuring integration with existing systems and alignment with best practices.
- Develop and maintain technical documentation, including architecture diagrams, design specifications, and user guides.
- Provide expert guidance on ServiceNow capabilities, including workflow automation, reporting, and data management.
- Configure and customize ServiceNow applications, including creating custom workflows, scripts, and integrations.
- 5+ years of experience with Web development, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, or Java integrations in ServiceNow.
- Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design.
- Ability to pull together and synthesize multiple strands in large-scale projects.
- Experience implementing systems using the Agile/Scrum methodology.
- Solid communication skills, and the ability to clearly articulate complex ideas and technical designs.

Preferred Qualifications:

- Certified Systems Administrator (CSA), Certified Implementation Specialist (CIS) and/or Certified Application Developer (CAD).

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