Delivery Process Excellence Manager

3 days ago

pune, India beBeeExcellence Full time

Delivery Process Excellence ManagerWe seek a seasoned delivery process excellence manager to establish end-to-end quality systems from scratch.A foundational role responsible for defining, implementing, and governing organization-wide delivery and quality processes aligned with industry best practices.Define end-to-end delivery processes covering proposal, estimation, planning, execution, and closure.Develop standardized templates for proposals, estimates, kickoff decks, governance packs, and project dashboards.Design and implement frameworks for Agile ceremonies, JIRA governance, defect management, and DevOps-integrated QA.Establish and maintain a version-controlled QMS repository for all templates, SOPs, and delivery artifacts.Key Responsibilities:Process Definition & Standardization- Define end-to-end delivery processes covering proposal, estimation, planning, execution, and closure.- Develop standardized templates for proposals, estimates, kickoff decks, governance packs, and project dashboards.- Design and implement frameworks for Agile ceremonies, JIRA governance, defect management, and DevOps-integrated QA.- Establish and maintain a version-controlled QMS repository for all templates, SOPs, and delivery artifacts.Quality & Governance Management:Implement and maintain QMS aligned with industry standards.Conduct internal, delivery, and configuration audits, track findings, define CAPA, and ensure timely closure.Establish governance structures — steering committees, review cadences, escalation mechanisms, and delivery health checks.Change Enablement & TrainingDrive process awareness and role-based training programs for delivery managers and project teams.Promote Agile / CMMI / ISO awareness through workshops and knowledge sessions.Lead change management initiatives to improve adoption and institutionalization of new processes.Continuous Improvement & Business Excellence:Identify, evaluate, and drive process improvement and automation opportunities across teams.Perform RCA for process deviations and implement preventive measures.Benchmark internal practices against industry best practices to continuously advance maturity.Required Skills & CompetenciesTechnical / Process Expertise:Strong working knowledge of Agile, ITIL (as supporting, not core) frameworks.Proven experience in QMS implementation, audits, CAPA, metrics dashboards, and process automation.Hands-on experience with tools like JIRA, Confluence, MS Office, and Visio for process design and reporting.Familiarity with DevOps practices and delivery metrics.Soft Skills:Structured thinker, process-driven, disciplined, and collaborative.Strong stakeholder management and communication skills — able to influence delivery leadership.

  • Process Excellence Manager

    1 week ago

    Pune, Maharashtra, India Talks About People HR Solutions Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We are exclusively seeking only Six Sigma Black Belt professionals currently working at Manager or Senior Manager level to lead impactful Process Excellence initiatives.Operations Manager – Process Excellence Location: Pune, Maharashtra Type: Full-Time | Hybrid (3 days in office) Experience: 10-17 Years (with strong Lean Six Sigma expertise - Black...

  • Delivery Excellence Leader

    1 week ago

    pune, India Talent Worx Full time

    Job Summary: We are seeking an experienced Delivery Excellence Leader with over 20 years of expertise in IT service delivery, process optimization, and quality management. The ideal candidate will have a strong background in automation, operational excellence, and industry-standard frameworks such as Six Sigma, Lean, Agile, and CMMI. This role will be...

  • Lead Delivery Excellence

    4 days ago

    Pune, India ZS Full time

    ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping...

  • Delivery Excellence

    2 weeks ago

    Bengaluru, Chennai, Pune, India Golden Opportunities Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    A Process Specialist is responsible for process definition and simplification to support the current business need, definition and simplification of support process, identifying and working on periodic refreshes, aiding the industrialization of processes through tools and training enablement and having the business knowledge to respond to process and quality...

  • Lead Delivery Excellence

    6 days ago

    Pune, India ZS Full time

    Job Description ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and...

  • VP - Process Excellence

    1 week ago

    Pune, India Vodafone Full time

    About VOIS: About VOIS India: In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of...

  • Engagement Delivery Excellence

    2 weeks ago

    Pune, Maharashtra, India Huron Full time US$ 30,000 - US$ 60,000 per year

    Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We're helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we're developing strategies and implementing solutions that...

  • Quality Delivery Excellence Professional

    3 days ago

    pune, India beBeeQuality Full time

    Quality Assurance Specialist Job OpportunityOur organization seeks a skilled Quality Assurance Specialist to ensure high-quality delivery of client projects.Responsibilities include quality and delivery assurance for client projects, enabling project managers with processes and work aids for effective delivery/service management.Mentoring project managers on...

  • Process Excellence Manager

    1 week ago

    Pune, India AcquireX Full time

    Process Excellence Manager (E-commerce Operations) About the Role Were looking for a Process Excellence Manager to lead operational improvements across our e-commerce order and fulfilment workflows. This role combines process documentation, continuous improvement, and Lean/Six Sigma problem-solving into one. The ideal candidate is hands-on, structured, and...

  • Process Excellence Manager

    1 week ago

    pune, India AcquireX Full time

    Process Excellence Manager (E-commerce Operations) About the Role Were looking for a Process Excellence Manager to lead operational improvements across our e-commerce order and fulfilment workflows. This role combines process documentation, continuous improvement, and Lean/Six Sigma problem-solving into one. The ideal candidate is hands-on, structured, and...