Senior Hardware Asset Manager

3 days ago

anand, India beBeeAsset Full time

Job Title: Senior Hardware Asset ManagerPosition OverviewWe are seeking a highly skilled professional to manage the end-to-end hardware asset lifecycle across enterprise environments, including endpoints, infrastructure, and cloud resources.The ideal candidate will possess strong functional and technical knowledge of IT asset management and the ability to design, implement, and optimize asset management processes aligned with ITIL and organizational standards.Key ResponsibilitiesManage the full hardware asset lifecycle, from procurement and deployment to retirement and disposal, across endpoints, datacenter, and cloud environments.Maintain accuracy and compliance in hardware asset records, ensuring data consistency across CMDB, Discovery, and HAM Pro.Drive process automation and optimization of asset tracking, assignment, and reclamation workflows.Hardware Asset Lifecycle ManagementManage all stages of hardware asset life cycle.ServiceNow HAM Pro OperationsOperate and administer ServiceNow Hardware Asset Management (HAM Pro) and HAM Workspace.Perform model management and normalization for hardware assets to ensure alignment with approved standards.Manage asset creation, catalog setup, and maintenance for seamless hardware request and fulfillment workflows.Configure and support HAM-related workflows, lifecycle events, and playbooks to ensure efficiency and governance.Data Quality & ReconciliationIdentify and remediate data gaps in hardware inventory using Discovery, CMDB, and IntegrationHub.Establish and maintain data quality metrics and reconciliation rules to support audit and compliance requirements.Operational Playbooks & GovernanceDevelop and maintain HAM/SAM operational playbooks for IT Asset Management (ITAM) operations.Ensure HAM processes align with CSDM and ITIL frameworks, supporting organizational governance and reporting needs.Collaboration & Continuous ImprovementCollaborate with Procurement, IT Operations, SAM, and CMDB teams to ensure cohesive ITAM operations.Partner with the ServiceNow Platform team to implement enhancements and maintain platform stability.Identify opportunities for automation and process optimization using Flow Designer, Orchestration, and Performance Analytics.

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    anand, India beBeeAsset Full time

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