Manager - Case Processing
7 days ago
Responsibilities:Thorough understanding of ICSR and /or literature monitoring process including all related guidelines/regulations.Provide required guidance and support as applicable to the Team lead and SMEs on operational and domain aspects as necessary.Ensure tasks are assigned to the team members to meet deliverables in accordance with SLAs and KPIs.Work closely with the team and client (as applicable) to identify and mitigate risks to meet the timelines, address/seek clarity for queries, if any and escalate when necessaryEnsure that all assigned goals (e.g., utilization and efficiency) are met for self and team as set for the performance year.Conduct performance management for the teamSupport in the functional capability development of team members and Team lead asConduct process training as required and per projectProactively provide qualitative suggestions for improvements in process and workstreams leading to greater efficiencies.Contribute towards strengthening of the business process (client /internal project workflows) / workstream specific processes.Develop and maintain assigned departmental quality system procedures, instructions and provide training as necessary both within and outside the department.Relevant experience related to Job/Function: Must possess thorough knowledge of ICH-GCP, relevant GVP module, 21 CFR guidelines and other regulatory requirements.People managementProject managementClient facing experienceExperience in managing high ICSR volume/Fluctuation in ICSR volumePossess strong knowledge and awareness in processing of non-serious, serious and potentially serious ICSR from sources such as Spontaneous, Literature, Regulatory Authority, Solicited and Clinical trials.Training and mentoring skill (ICSR, GVP Modules, MedDRA)Experience in Rare disease and OncologyTraining and mentoring skill (ICSR, MedDRA)Experience in Literature review would be a valueMust have hands on experience with MS office applicationsCandidate's Profile:Master's degree in Life Sciences/Pharmacy/Medicine or above, aligned with project and business team requirements.10–12 years of relevant experience in pharmacovigilance/case processing, or related functional domains.Experienced in training, guiding, and mentoring teams in ICSR processing, MedDRA coding, and GVP modules, with proven ability to support management activities in line with process requirements.Skilled in managing and allocating team resources effectively according to project requirements, ensuring timely and quality deliverables.Proactive in suggesting process improvements and strengthening workflows for operational efficiency
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Case Collection Manager
3 weeks ago
Bangalore, India GameChange Solar Full timeJob Summary: The Case Collection Manager will be responsible for overseeing the end-to-end process of case entry, tracking, and resolution across the organization. This role ensures that all cases are logged accurately, processed in a timely manner, and escalated appropriately to meet service level agreements (SLAs). The Case Collection Manager will act as...
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IBM Case Manager
2 weeks ago
bangalore, India Tata Consultancy Services Full timeGreetings from TCS! Job Title: IBM Case Manager Required Skillset: IBM Case Manager, Integration with FileNet, Agile Scrum Delivery, Case Builder artifacts, external documents. Location: PAN Experience Range: 6-8 years Job Description: Required SKillset: Good understanding about IBM Case Manager architecture, case builder artifacts, pages, views. · Hands on...
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IBM Case Manager
2 weeks ago
bangalore, India Tata Consultancy Services Full timeGreetings from TCS! Job Title: IBM Case Manager Required Skillset: IBM Case Manager, Integration with FileNet, Agile Scrum Delivery, Case Builder artifacts, external documents. Location: PAN Experience Range: 6-8 years Job Description: Required SKillset: Good understanding about IBM Case Manager architecture, case builder artifacts, pages, views. · Hands on...
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Case Manager
2 weeks ago
Bangalore - Karnataka, India - EOIZ Industrial Harman Becker Automotive Systems Manufacturing Kft Full time ₹ 3,00,000 - ₹ 6,00,000 per yearHARMAN's engineers and designers are creative, purposeful and agile. As part of this team, you'll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...
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Case Manager
2 weeks ago
Bangalore - Karnataka, India - EOIZ Industrial Harman Becker Automotive Systems Manufacturing Kft Full time ₹ 4,50,000 - ₹ 7,50,000 per yearHARMAN's engineers and designers are creative, purposeful and agile. As part of this team, you'll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...
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IBM Case Manager
2 weeks ago
Bangalore Urban, India Tata Consultancy Services Full timeGreetings from TCS!Job Title: IBM Case ManagerRequired Skillset: IBM Case Manager, Integration with FileNet, Agile Scrum Delivery, Case Builder artifacts, external documents.Location: PANExperience Range: 6-8 yearsJob Description:Required SKillset: Good understanding about IBM Case Manager architecture, case builder artifacts, pages, views. · Hands on...
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(High Salary) IBM Case Manager
2 weeks ago
Bangalore, India Tata Consultancy Services Full timeGreetings from TCS! Job Title: IBM Case Manager Required Skillset: IBM Case Manager, Integration with FileNet, Agile Scrum Delivery, Case Builder artifacts, external documents. Location: PAN Experience Range: 6-8 years Job Description: Required SKillset: - Good understanding about IBM Case Manager architecture, case builder artifacts, pages, views. · Hands...
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Software Development Engineer in Test
1 week ago
bangalore, India Mi-Case Full timeCompany Background Founded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems. Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software...
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Local Case Intake Team Manager
6 days ago
Bangalore, India AstraZeneca Full timeJob Title: Local Case Intake Team Manager Career Level- D Introduction to role: Are you ready to lead a team that plays a crucial role in ensuring patient safety? As the Local Case Intake Team Manager, you will oversee the local case intake process for Japan regulatory reporting, ensuring efficient and compliant handling of adverse event reports. This...
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Software Development Engineer in Test
1 week ago
bangalore, India Mi-Case Full timeCompany BackgroundFounded in 1992, Mi-Case is the industry leader in fully integrated offender management software solutions and provides industry expertise and consulting within Criminal Justice and Public Safety systems.Mi-Case leverages a unique combination of technical, functional and industry specialization as well as partnerships with key software...
