Genesys Cloud Architect
1 day ago
About ARAs ClientARAs Client is a global leader in strategy, technology consulting and digital services, enabling clients in more than 100+ countries to implement cutting edge solutions in their transformation journey. They helps businesses become digital-first and digital-ready. The company has a global presence with 600000+ employees ( 200000+ in India).Location - Pan India OpenRole Summary Technology Architect – Genesys Cloud CX will lead the design, architecture, migration, and deployment of enterprise-grade contact center solutions. This role combines hands-on technical leadership with strategic architecture ownership, ensuring scalable, secure, and high-performing customer experience platforms built on Genesys Cloud CX.Key ResponsibilitiesLead end-to-end architecture and solution design for Genesys Cloud CX deploymentsTranslate business and functional requirements into scalable, maintainable technical solutionsDesign architectures aligned with security, compliance, and operational standardsOversee implementation of voice, IVR, routing strategies, omnichannel (chat, email, SMS), bots, and WFMConfigure and manage integrations with CRM, ERP, databases, and third-party platformsAct as SME for Genesys Cloud CX, defining design and deployment best practicesParticipate in governance, change management, and solution lifecycle planningMentor and guide engineering and delivery teamsCollaborate with security, network, platform engineering, and enterprise architecture teamsTroubleshoot complex production and staging issues and support escalationsDrive continuous optimization using new Genesys Cloud features and industry trendsMaintain detailed documentation, architecture diagrams, and compliance artifactsMust-Have Qualifications15+ years of experience in contact center technologies4+ years of hands-on experience with Genesys Cloud CXProven experience designing and deploying complex enterprise contact center solutionsStrong expertise in Genesys Cloud administration, IVR design, call flows, and routingHands-on integration experience using APIs, JSON, and JavaScriptExperience integrating with Salesforce, ServiceNow, MS Dynamics, or similar platformsStrong understanding of SIP, WebRTC, and telephony standards
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Genesys Cloud Architect
23 hours ago
bangalore, India People Prime Worldwide Full timeAbout Client :-Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations.The company is...
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Genesys Cloud Architect
1 day ago
bangalore, India ARA Resources Pvt. Ltd. Full timeAbout ARAs ClientARAs Client is a global leader in strategy, technology consulting and digital services, enabling clients in more than 100+ countries to implement cutting edge solutions in their transformation journey. They helps businesses become digital-first and digital-ready. The company has a global presence with 600000+ employees ( 200000+ in...
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Genesys Cloud Developer
3 weeks ago
bangalore, India HireAlpha Full timeAbout the Role We are seeking a Senior Genesys Cloud Certified Developer with deep, hands-on expertise across the full range of Genesys Cloud CX capabilities. The ideal candidate will have proven experience in deploying and configuring Genesys Cloud instances from the ground up, including SIP trunks, voice gateways, edge devices, and WebRTC phones. This role...
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Genesys Cloud Developer
4 weeks ago
bangalore, India Deloitte Full timeGenesys Cloud Developer – Voice & Outbound Location: Bangalore (Must) Experience Required: 4–5 years hands-on in Genesys Cloud CX (PureCloud) Educational Qualification: Bachelor’s degree in computer science, Engineering, or related technical discipline. Position Summary We are looking for a highly skilled Genesys Cloud Developer with deep expertise in...
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Senior Expert in Genesys Cloud Development
4 days ago
bangalore, India beBeeDeveloper Full timeSenior Genesys Cloud Developer PositionJob Overview:We seek a highly skilled Senior Genesys Cloud Certified Developer with extensive expertise in Genesys Cloud CX capabilities.The ideal candidate will have hands-on experience deploying and configuring Genesys Cloud instances, designing voice and digital interaction flows, and integrating with external...
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Genesys Cloud CX Platform Specialist
4 weeks ago
bangalore, India Tata Consultancy Services Full timeJob Title: Genesys Engage/Genesys Cloud CX Platform Specialist – Routing Domain Location: Pune Experience: 5 - 12 Years Job Description: We are seeking a highly skilled Genesys Engage Platform Specialist with expertise in Routing Domain configuration and management. The ideal candidate will be responsible for the design, implementation, maintenance, and...
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Genesys Cloud Contact Center Engineer
7 days ago
Bangalore Division, India Trigent Software Private Limited Full timeKey Responsibilities: Design, develop, and maintain Genesys Cloud Architect flows for inbound, outbound, and postflow scenarios. Develop and implement Data Actions to facilitate integrations with external and internal APIs or data sources. Create and manage Data Tables for dynamic data storage and retrieval within Genesys Cloud solutions. Configure and...
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Principal Genesys Cloud Cx Consultant
2 weeks ago
Bangalore, Karnataka, India Miratech Full timeCompany Description Miratech helps visionaries change the world We are a global IT services and consulting company that brings together enterprise and start-up innovation Today we support digital transformation for some of the world s largest enterprises By partnering with both large and small players we stay at the leading edge of technology remain nimble...
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Genesys Engineer
2 weeks ago
bangalore, India TP Full timeKey Responsibilities: Collaborate with stakeholders to gather requirements and translate them into effective technical solutions. Develop and implement automated workflows and integrations between Genesys Cloud and other enterprise systems, with a strong emphasis on API development. Create and maintain custom scripts (JavaScript, Python) to enhance platform...
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Genesys Project Manager
1 week ago
bangalore, India Timus Consulting Services Full timeRole: Genesys Project Manager Location: Gurugram Experience: 10 years Notice Period: I mmediate Job Type: Contract Job Description: We are seeking an experienced and detail-oriented Genesys Project Manager to lead and manage the implementation and optimization of Genesys Contact Center solutions. The ideal candidate will have a strong understanding of...