ERP Specialist

2 weeks ago

tiruchirappalli, India beBeeProfessional Full time

Functional Specialist - ERP ConsultantA highly skilled professional is needed to drive business process improvements and system enhancements across key business domains. This role requires a deep understanding of business needs, the ability to design solutions within the system, and enable adoption across teams.Key Responsibilities:Partner with Finance leadership to design and implement process improvements in areas such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting, and Financial Reporting.Ensure compliance with Generally Accepted Accounting Principles (GAAP) and regulatory requirements while leveraging Dynamics 365 Finance and Operations capabilities.Support evolving financial planning and analysis needs, including advanced reporting and integration with Business Intelligence platforms.Procurement & Supply Chain:Collaborate with Procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Configure and optimize Dynamics 365 Procurement and Sourcing modules to ensure cost-effective and compliant processes.Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.Call Center & Customer Service:Work with Customer Service/Call Center leaders to refine sales order processing, customer interactions, and case management workflows.Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.Develop processes that improve customer experience, retention, and responsiveness.Fulfillment & Warehouse Operations:Partner with Warehouse leadership to ensure accurate and efficient use of Dynamics 365 Finance and Operations Warehouse Management capabilities.Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Support workforce adoption of Standard Operating Procedures, handheld/scanning devices, and real-time reporting.Cross-Domain / ERP Functional Support:Document business requirements and map them to Dynamics 365 Finance and Operations functionality—acting as the bridge between business teams and technical resources.Manage functional configurations, testing, and User Acceptance Testing for enhancements, integrations, and upgrades.Lead process workshops, training sessions, and end-user enablement.Drive continuous improvement initiatives to support business scalability and operational excellence.Maintain a backlog of enhancement requests and help set priorities in alignment with business strategy.The ideal candidate has 5+ years of ERP functional experience, demonstrated expertise in at least two functional areas, and strong ability to document requirements, map processes, and configure Dynamics 365 Finance and Operations modules. Experience with testing, training, and end-user enablement, excellent interpersonal skills, and strong problem-solving and analytical capabilities are also required.

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