Walk-in Drive
6 days ago
HCLTECH Mega Walk-in Drive - International Banking Voice Process. Walk-in Drive Details: Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu . Date: 20,21st & 22nd November 2025. ⏰ Time: 02:00 PM - 05:00 PM Contact HR : Sanjay/Judith Job Title: Voice and Accent Trainer (UK & Ireland Support) Designation: Team leader Job Summary: We are seeking a dynamic and experienced Voice and Accent Trainer to enhance the communication skills of our customer support team, specifically focusing on the Ireland and UK markets. The ideal candidate will be responsible for delivering comprehensive Voice & Accent training, auditing customer interactions, providing constructive feedback, and driving continuous improvement through refresher sessions and coaching. Key Responsibilities: • Deliver Voice & Accent Training • Facilitate engaging and effective VNA sessions tailored to the nuances of Ireland and UK communication styles. • Focus on pronunciation, intonation, fluency, tone modulation, and cultural context. • Call Auditing & Analysis • Regularly listen to and evaluate customer interactions to identify gaps in communication, tone, and language. • Prepare actionable insights and improvement plans based on audits. • Feedback & Coaching • Conduct one-on-one and group feedback sessions to enhance agent performance. • Provide targeted coaching to address specific areas such as accent neutralization, clarity, pacing, and customer handling etiquette. • Refresher Training • Organize and deliver periodic refresher modules to reinforce learning and address recurring challenges. • Keep training materials and methodologies updated based on call trends and business needs. • Training Content Development • Create, update, and customize training content relevant to the Ireland and UK audience. • Incorporate real-call examples and role-plays for practical learning. • Performance Tracking • Track and report training effectiveness using assessments and feedback. • Collaborate with quality teams to align on communication standards. • Collaboration • Work closely with Operations, Quality, and L&D teams to ensure consistent messaging and continuous improvement. • Participate in calibration sessions to align expectations and feedback standards. Key Skills & Competencies: • Excellent understanding of UK and Ireland English (pronunciation, vocabulary, tone, and cultural nuances). • Strong facilitation and coaching skills. • Analytical skills to interpret call audit findings and translate them into actionable training plans. • Empathy and patience in coaching agents at varying levels of proficiency. • Ability to engage and inspire learners in both virtual and in-person environments. • Proficiency in preparing training reports and documentation. • Flexibility to adapt training methods based on learner needs. Qualifications & Experience: • Bachelor’s degree or equivalent work experience in Training, Communication, English, or a related field. • Prior experience as a Voice & Accent Trainer, preferably supporting the UK and Ireland markets. • Experience in call auditing and providing constructive feedback. • Strong command over British and/or Irish pronunciation patterns and customer service language. Preferred: • Exposure to customer service environments, particularly voice-based processes. • Certification in VNA training or related communication skills development (optional but advantageous). • Familiarity with e-learning tools and virtual facilitation platforms.
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SALESFORCE (Walk-in-Drive)
2 weeks ago
bangalore, India Tata Consultancy Services Full timeTCS is Hiring for SALESFORCE (Walk-in-Drive). Experience: 4 - 13 years. Location: TCS, Garima Park Gandhinagar, Gujarat Interview Mode: Walk-in-Drive. Interview Date: 06-Dec-25(Saturday). Interview Venue: Tata Consultancy Services Garima Park, Main Building, DA IICT Rd, Infocity, Gandhinagar, Gujarat . Job Description: Must-Have: Candidate must have working...
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SALESFORCE (Walk-in-Drive)
5 days ago
bangalore, India Tata Consultancy Services Full timeTCS is Hiring for SALESFORCE (Walk-in-Drive). Experience: 4 - 13 years. Location: TCS, Garima Park Gandhinagar, Gujarat Interview Mode: Walk-in-Drive. Interview Date: 06-Dec-25(Saturday). Interview Venue: Tata Consultancy Services Garima Park, Main Building, DA IICT Rd, Infocity, Gandhinagar, Gujarat . Job Description: Must-Have: Candidate must have working...
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SAP CO
7 days ago
bangalore, India Tata Consultancy Services Full timeGreetings from TCS Recruitment Team ! For all those SAP CO ( Walk In Drive) we are coming bigger with the plan of Walk In Drive on 15-Nov-2025 (Saturday) in Noida - Lucerna Location . It is a Walk in Drive planned to attract great Talents in SAP CO. We believe that your skills and expertise are a better match for the skills we are looking for. Skill: SAP CO...
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Walk-in Drive for Mortgage Underwriter
1 week ago
bangalore, India HCLTech Full timeIf you are looking for an exciting opportunity, join us at the Walk-in Drive! HCL is hiring for Associate / Senior Executive roles in Australian Mortgage Underwriting . Join us at our Walk-in Drive in Bengaluru! Walk-in Drive Details: Location: HCL TECH, Bengaluru (Karle) (Address: SEZ hub, DadaMastan Layout, Karle Tech Park, Nagavara, 1, Veeranapalya, Karle...
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Walk- In Drive
2 weeks ago
bangalore, India GoML Full timeWalk-In Drive — Machine Learning Engineers (Bangalore)goML is hiring passionate and curious Machine Learning Engineers/ Gen AI Engineers to join our growing team If you love solving real-world problems with AI, this is your chance to meet us directly and explore exciting opportunities.Walk - In Drive Location: Bangalore Note: Date, time, and venue details...
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SAP SD(Walk-in-Drive).
2 weeks ago
bangalore, India Tata Consultancy Services Full timeGreetings from TCS!! TCS is Hiring for SAP SD (Walk-in-Drive). Experience: 4 - 13 years. Location: TCS, Garima Park Gandhinagar, Gujarat Interview Mode: Walk-in-Drive. Interview Date: 06-Dec-25(Saturday). Interview Venue: Tata Consultancy Services Garima Park, Main Building, DA IICT Rd, Infocity, Gandhinagar, Gujarat . Job Description: Must-Have: • Worked...
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SAP FICO
1 week ago
bangalore, India Tata Consultancy Services Full timeGreetings from TCS!! TCS is Hiring for SAP FICO (Walk-in-Drive). Experience: 4 - 14 years. Location: TCS Kalinga Park Bhubaneswar. Interview Mode: Walk-in-Drive. Interview Date: 29-Nov-25(Saturday). Interview Venue: Tata Consultancy Services, Plot-35, Kalinga Park Unit I, IT/Ites, SEZ, Chandaka Industrial Estate, Khordha,Bhubaneswar , Odisha . Job...
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SAP PPQM
2 weeks ago
bangalore, India Tata Consultancy Services Full timeGreetings from TCS!! TCS is Hiring for SAP PPQM (Walk-in-Drive). Experience: 4 - 13 years. Location: TCS, Garima Park Gandhinagar, Gujarat Interview Mode: Walk-in-Drive. Interview Date: 06-Dec-25(Saturday). Interview Venue: Tata Consultancy Services Garima Park, Main Building, DA IICT Rd, Infocity, Gandhinagar, Gujarat . Job Description: Must-Have: Good...
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SAP PPQM
6 days ago
bangalore, India Tata Consultancy Services Full timeGreetings from TCS!! TCS is Hiring for SAP PPQM (Walk-in-Drive). Experience: 4 - 13 years. Location: TCS, Garima Park Gandhinagar, Gujarat Interview Mode: Walk-in-Drive. Interview Date: 06-Dec-25(Saturday). Interview Venue: Tata Consultancy Services Garima Park, Main Building, DA IICT Rd, Infocity, Gandhinagar, Gujarat . Job Description: Must-Have: Good...
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SAP BASIS
2 weeks ago
bangalore, India Tata Consultancy Services Full timeGreetings from TCS!! TCS is Hiring for SAP BASIS (Walk-in-Drive). Experience: 4 - 14 years. Location: TCS, Garima Park Gandhinagar, Gujarat Interview Mode: Walk-in-Drive. Interview Date: 06-dec-25(Saturday). Interview Venue: Tata Consultancy Services Garima Park, Main Building, DA IICT Rd, Infocity, Gandhinagar, Gujarat . Job Description: Must-Have: Job...
