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Scrum Master

2 months ago


bangalore, India MUFG Global Service (MGS) Full time

About Us:

MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.

For more information, visit

MUFG Global Service Private Limited
Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of
Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific

About the Role:
Position Title: Senior Scrum Master
Corporate Title: AVP, Technology Project Lead / Scrum Master
Location: MGS - Bengaluru

Job Profile:

Position details:
With your deep expertise and proven success using analytical thinking and iterative problem-solving, you have what it takes to manage programs and processes strategically and tactically. Whether balancing the needs of multiple stakeholders or making sound decisions using data, analysis, past experience, and a risk mindset, you will serve as a trusted advisor who routinely solves complex business problems and delivers against milestones. In the process, you will have exciting opportunities to develop your skills, expand your network, and build your career.

Roles and Responsibilities:

  • Plan, schedule and track multiple projects and Business as Usual (BAU) work across multiple teams
  • Define processes, set tools and fine-tune methods to improve the productivity of the teams
  • Work with cross-functional teams in setting up roles, responsibilities, roadmap, and milestones to set objectives for the engineering team
  • Act as a Scrum master to help the teams in a servant-leader capacity to achieve product development goals
  • Work with Agile principles to align teams, communication, and transparency
  • Roll up status on multiple projects and BAU, and present a clear picture to management and other external stakeholders
  • Help to hire teams, develop best practices, and identify technology partners

Job Requirements:

  • Bachelors Degree (or foreign equivalent degree) in Information Technology, Information Systems,
  • Computer Science, Software Engineering, or a related field. Experience in financial services or banking industry is preferred.
  • 8 years of experience working with Agile software development teams
  • 5 years experience as a Scrum Master
  • At least 3 years of software development data analysis and reporting experience
  • Lead cross-functional teams and build consensus on delivery goals
  • Facilitate teams through tough conversations and maintain a positive and supportive team environment
  • Facilitate the teams progress toward team goals by keeping the team focused and removing impediments for the team
  • Build a high-performing team by leading and facilitating the team to adopt a continuous improvement mindset
  • Promote high-quality practices within the team and foster a culture of technical discipline and business value delivery
  • Build collaborative relationships with key partners by driving priorities aligned with business goals, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership
  • Help track team risks and dependencies
  • Other duties as assigned, including but not limited to, SOW renewals, tracking and reconciling SOW resource utilization

Equal Opportunity Employer:

The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, color, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.