Senior Client Solutions Executive

3 days ago

davangere, India beBeeGrowth Full time

Job SummaryWe are seeking a highly motivated and experienced Client Growth Manager to join our team.The ideal candidate will have a proven track record of successfully identifying opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.This role requires strong communication skills, the ability to work closely with operations, technical, and customer service teams, and a deep understanding of customer usage patterns and industry trends.Key Responsibilities:Upselling: Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.Cross-Selling: Promote complementary telecom services such as data packages, cloud solutions, VoIP, and managed services to existing customers.Customer Engagement: Build trust through proactive communication, understanding client requirements, and offering tailored solutions that add value.Market Analysis: Monitor customer usage patterns and industry trends to design targeted offers and campaigns for upselling and cross-selling.Collaboration: Work closely with operations, technical, and customer service teams to ensure smooth implementation of upgraded or additional services.Performance Tracking: Measure success through KPIs such as revenue growth, customer retention, and conversion rates for upsell/cross-sell initiatives.RequirementsProven experience in sales, account management, or a related field.Excellent communication and interpersonal skills.Able to work effectively in a fast-paced environment.Strong analytical and problem-solving skills.Familiarity with telecom services and industry trends.What We OfferA competitive salary and bonus structure.Ongoing training and development opportunities.A dynamic and supportive work environment.The opportunity to work with a leading organization in the telecom industry.About UsWe are a leading provider of telecommunications services, committed to delivering high-quality solutions to our customers. Our team is passionate about providing exceptional service and support, and we are looking for like-minded individuals to join us.Contact UsTo learn more about this exciting opportunity, please contact us at your earliest convenience.

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