Automotive Customer Support Specialist
3 days ago
Customer Service RepresentativeJob Description:The Customer Service Representative will be responsible for providing exceptional customer service to clients via various channels. This includes managing daily customer requests, addressing complaints and inquiries, and conducting product sales and returns.Key Responsibilities:Manage daily customer requests through a shared mailbox and provide member support across multiple channels.Ensure customer satisfaction by addressing complaints and inquiries promptly.Conduct product sales and process returns and related requests.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.Maintain records of customer interactions, comments, and complaints.Provide feedback to management regarding customer issues, concerns, and emerging trends.Adhere to communication procedures, guidelines, and policies.Collaborate with a team of Customer Service Representatives and other departments to find appropriate solutions to problems.Develop and document knowledge into useful content.Continuously enhance knowledge of products and services.Achieve or surpass performance targets.Participate in training and development programs to enhance customer service skills and knowledge.Required Skills and Qualifications:Excellent communication and problem-solving skills.Ability to work effectively in a fast-paced environment.Strong analytical and decision-making skills.Proficiency in computer applications, including customer relationship management software.Knowledge of automotive spare parts industry.Benefits:Competitive salary and benefits package.Ongoing training and development opportunities.Opportunity to work in a dynamic and growing company.Others:Must be willing to work flexible hours, including evenings and weekends.Must be able to travel occasionally.
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chennai, India beBeeCustomer Full timeJob SummaryE-Commerce Automotive Spare Parts Customer Service Representative plays a pivotal role in managing daily customer requests, ensuring optimal customer satisfaction, and effectively handling complaints.Manage customer inquiries and provide support across multiple channels through a shared mailbox.Address customer concerns and resolve issues...
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Customer Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India AEROKNOTZ Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionAEROKNOTZ is a certified drone training and services institution in India, founded by passionate Aeronautical Engineers dedicated to advancing drone technology. The organization provides innovative drone training programs, workshops, and services that prioritize practical, hands-on learning experiences. AEROKNOTZ supports industries such...
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Customer Support Specialist
1 week ago
Chennai, Tamil Nadu, India Antano & Harini Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionAntano & Harini revolutionizes personal and professional growth through Excellence Installation Technology (EIT), enabling individuals and businesses to achieve extraordinary results rapidly. With a focus on time compression, we empower our clients to fast-track growth and align their unconscious patterns with their goals, unlocking their...
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Customer Support Specialist
2 weeks ago
Chennai, India AEROKNOTZ Full timeJob Description Company Description AEROKNOTZ is a certified drone training and services institution in India, founded by passionate Aeronautical Engineers dedicated to advancing drone technology. The organization provides innovative drone training programs, workshops, and services that prioritize practical, hands-on learning experiences. AEROKNOTZ supports...
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Customer Support Specialist
3 weeks ago
Chennai, India BritApp Systems Private Limited Full timeRole DescriptionThis is a full-time on-site role for a Software Product Demo and Customer Specialist Voice Process located in Chennai. The specialist will be responsible for making outbound calls to potential clients, delivering product demonstrations, providing information about our software solutions, and acquiring new clients. Day-to-day tasks include...
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Customer Support Specialist
3 weeks ago
Chennai, India BritApp Systems Private Limited Full timeRole DescriptionThis is a full-time on-site role for a Software Product Demo and Customer Specialist Voice Process located in Chennai. The specialist will be responsible for making outbound calls to potential clients, delivering product demonstrations, providing information about our software solutions, and acquiring new clients. Day-to-day tasks include...
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Customer Support Specialist
3 weeks ago
Chennai, India BritApp Systems Private Limited Full timeRole DescriptionThis is a full-time on-site role for a Software Product Demo and Customer Specialist Voice Process located in Chennai. The specialist will be responsible for making outbound calls to potential clients, delivering product demonstrations, providing information about our software solutions, and acquiring new clients. Day-to-day tasks include...
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Customer Support Specialist
3 weeks ago
Chennai, India BritApp Systems Private Limited Full timeRole DescriptionThis is a full-time on-site role for a Software Product Demo and Customer Specialist Voice Process located in Chennai. The specialist will be responsible for making outbound calls to potential clients, delivering product demonstrations, providing information about our software solutions, and acquiring new clients. Day-to-day tasks include...
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Customer Support Specialist
6 days ago
Chennai, Tamil Nadu, India ASK 2 Pro Full time ₹ 1,50,000 - ₹ 2,00,000 per yearUS Shift: 7:30 PM5:30 AM (MonFri)Hiring Customer Support SpecialistHandle calls, email & chat for US clientsNeed 6–12 months Intl. calling expStrong English requiredApply via Naukri or WhatsApp
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Customer Support Specialist
3 weeks ago
Chennai, India BritApp Systems Private Limited Full timeRole Description This is a full-time on-site role for a Software Product Demo and Customer Specialist Voice Process located in Chennai. The specialist will be responsible for making outbound calls to potential clients, delivering product demonstrations, providing information about our software solutions, and acquiring new clients. Day-to-day tasks include...
