Sr Product Manager, Technical

About T-Mobile: T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America’s supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile. Customers benefit from an unmatched combination of value, quality, and exceptional service experience. About TMUS Global Solutions: TMUS Global Solutions is a world-class technology powerhouse accelerating the company’s global digital transformation. With a culture built on growth, inclusivity, and global collaboration, the teams here drive innovation at scale, powered by bold thinking. TMUS India Private Limited operates as TMUS Global Solutions. About the Role: At T-Mobile, we don’t just build technology — we empower people. We believe in investing in YOU — your growth, your leadership, and your impact. We’re unstoppable when driven individuals like you come together to solve bold challenges, inspire innovation, and create systems that power the future. As a Senior Technical Product Manager, you will own the end-to-end lifecycle of products, platforms, and services that support both internal teams and external customers. You’ll drive product strategy by aligning customer needs, business outcomes, and technical feasibility, turning complex opportunities into scalable solutions. You’ll work closely with architecture, development, engineering, and business teams to define the strategy, shape the roadmap, deliver results, and evolve the product based on performance, metrics, and customer feedback. This is a high-impact, cross-functional leadership role where business insight meets deep technical execution. What You’ll Do: Product Strategy & Ownership: Own product strategy and roadmap for high-complexity or cross-platform initiatives, ensuring alignment with business goals and technical direction. Translate strategies across finance, credit, collection, and document platforms into detailed features, user stories, and prototypes that drive Agile delivery. Manage end-to-end delivery — including technical scoping, release planning, execution, and stakeholder communication. Define success metrics and long-term roadmaps, tracking performance through KPIs, dashboards, and QBRs. Lead backlog grooming and platform prioritization efforts, reducing technical debt and ensuring sprint readiness. Technical Delivery & Agile Leadership: Collaborate with architects and DevOps teams to scope and deliver initiatives that account for technical debt, platform investment, and long-term sustainability. Maintain a steady, just-in-time flow of user stories to support delivery at scale across multiple Agile teams. Proactively identify and resolve cross-team blockers, escalations, or architectural gaps. Business Focus & Experience: Partner with finance, credit, billing, legal, and accounting teams to drive requirement definition, A/B testing, and rapid hypothesis validation. Prioritize features based on ROI, business impact, and opportunity size, while balancing engineering complexity. Lead MVP launches, pilot programs, and support go-to-market planning for new features and platform rollouts. Analysis & Communication: Conduct or guide quantitative and qualitative analysis to size opportunities, inform trade-offs, and diagnose root issues. Translate strategy and results into crisp presentations for cross-functional stakeholders and leadership. Drive alignment on product direction through storytelling, data, and structured reporting. Act as a primary escalation point for production quality, platform performance, and incident resolution. Platform Integration & Technical Expertise: Own requirements for API integrations, system workflows, and platform-level interactions across teams and technologies. Drive architectural decisions around security, resiliency, scalability, and performance, ensuring customer experience continuity. Champion platform health by incorporating infrastructure goals, technical KPIs, and system maturity into planning. What You’ll Bring: Bachelor’s degree in Computer Science, Engineering, or a related field. 7+ years of product management experience in an Agile software development environment. Proven success owning cross-platform systems in large-scale enterprise environments. Deep familiarity with release management, and Agile delivery practices. Fluent in SQL, Splunk and experienced with Tableau, Power BI, or similar analytics/reporting tools. Strong lifecycle ownership — from discovery through beta, GA, and iteration at scale. Experienced with integration patterns, technical platform design, and Agile/DevOps at scale. Deep understanding of T-Mobile customer journeys and backend ecosystem. Domain expertise in Finance, Credit, Collection and Document Management platforms. Knowledge of billing, accounting, payments, and supply chain systems. Demonstrated ability to build resilient, scalable, and secure systems. Experience leading or contributing to global cross-functional teams. Knowledge, Skills, and Abilities: Proven expertise in telecom industry, product management, demonstrating end-to-end ownership of complex products. Exceptional customer focus with a track record of successfully incorporating customer feedback into product strategies. Ability to lead and influence cross-functional teams to achieve common goals. Outstanding communication skills, with the ability to convey complex technical concepts to non-technical stakeholders effectively (both written and verbal). Critical thinking and problem-solving skills, capable of identifying and addressing challenges creatively and with a product and transformation approach. Understanding of platform technologies and components such as security, performance, optimization. Fluent in tooling such as Copilot, Jira, Confluence, or equivalents for tracking and collaboration. Experience with Agile/Scrum methodologies, backlog grooming, sprint planning, and DevOps practices. Must Have Skills: API Design & integration JIRA, Confluence Database ( SQL & NoSQL) Splunk, Contract LifeCycle management, capacity management capabilities MS Office, Strong communication. Nice to Have Skills: AI Familiarity App Dynamics, Grafana CI/CD tools