IT Infrastructure Specialist

2 weeks ago

udaipur, India beBeeInformationTechnology Full time

About Physical AI Agents and IT OperationsWe are seeking a skilled IT Engineer to support our distributed team and ensure secure, reliable IT operations across systems, networks, and devices.Job DescriptionThe successful candidate will play a key role in ensuring smooth IT operations for a fast-growing, globally distributed organization.Key Responsibilities: Provide remote support for employees' hardware, software, and connectivity issues. Manage onboarding and offboarding processes, including provisioning laptops, accounts, and tools. Maintain documentation for IT support procedures. Manage user accounts and permissions across tools such as Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure (AWS, GCP, Azure). Monitor system access and ensure compliance with organizational policies. Support VPN, endpoint security, and multi-factor authentication setup. Implement IT security best practices to protect sensitive data. Perform regular audits of access controls, patches, and updates. Respond to IT security incidents and escalate as needed. Suggest and implement improvements in IT processes and workflows. Collaborate with engineering and operations teams to support remote deployments and field devices when needed.Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. 3+ years of IT support, systems administration, or similar experience. Strong knowledge of Windows, macOS, and Linux environments. Experience with Google Workspace / Office 365 administration. Familiarity with VPNs, firewalls, endpoint protection, and security best practices. Hands-on experience with cloud platforms (AWS, GCP, or Azure) is a plus. Excellent troubleshooting, communication, and documentation skills. Ability to work independently in a remote environment and collaborate across time zones.BenefitsThis role offers the opportunity to work with a cutting-edge technology and contribute to the development of innovative solutions. The successful candidate will have the chance to grow professionally and develop their skills in a dynamic and challenging environment.About UsWe are a forward-thinking organization that values innovation, collaboration, and excellence. We offer a collaborative and inclusive work environment that supports the growth and development of our employees.

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