Global Travel Services Representative

1 week ago


Koṭa, India beBeeOpportunity Full time

Customer Service OpportunityJob Summary:We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. This role involves handling inbound and outbound calls, assisting customers with flight bookings, changes, and queries, while ensuring an exceptional customer experience through clear communication and problem-solving.Key Responsibilities:Provide prompt and professional service to customers via phone, email, or other communication channels.Assist customers with booking flights, making changes to existing bookings, and answering queries in a timely and accurate manner.Maintain accurate records in CRM systems and follow established company processes.Upsell ancillary services such as baggage, seats, insurance, and hotels where applicable.Requirements:Strong proficiency in spoken and written English, with the ability to communicate clearly with international customers.Experience in Customer Service, Customer Support, or related roles.Excellent communication and interpersonal skills.Ability to multitask and manage time effectively.Proficiency in using customer service software and tools.What We Offer:A competitive salary with night-shift allowances.Permanent work-from-home opportunity.Attractive incentives on performance and upselling.Training and career growth opportunities.



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