Windows Desktop Expert

4 days ago


kolkata, India beBeeDesktop Full time

Improve the end-user experience by identifying and resolving system-wide issues that hinder productivity.Collaborate with business stakeholders to understand their needs and pain points, ensuring seamless integration and support of desktop systems.The ideal candidate will possess in-depth knowledge of Desktop Experience (DEX) to enhance user satisfaction and productivity.Achieve efficiency in desktop management tasks by developing and implementing automation scripts.Provide expert-level support to end-users addressing their technical concerns and training them on best practices.To excel in this role, a minimum of 7-10 years of experience in Windows desktop engineering or a related field is required.Key skills include subject matter expertise in Windows OS internals (kernel, registry, services, drivers, etc.). Proficiency in OS-level troubleshooting tools and experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices are also essential.This role demands strong analytical skills, with a focus on root cause analysis and resolution.Familiarity with scripting languages such as PowerShell for automation is mandatory.



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