Corporate Travel Consultant

1 day ago


kochi, India SupportHub360 Full time

Corporate Travel Consultant

SupportHub360 is looking for a Travel consultant to work for one of our clients in Australia.
Objective: Provide travel consulting services to corporate clients, ensuring compliance with employer procedures, SLAs, and client travel policies.
Key Responsibilities:
•Offer domestic and international travel consulting services
•Handle ticketing, invoicing, and receipting
•Meet KPIs set by supervisor/manager
•Manage travel requests from inquiry to completion
•Complete tasks as per employer’s service scope
•Demonstrate excellent time management and task prioritization
•Proactively learn ticketing functions, show initiative, and escalate issues as needed
•Stay updated on software, systems, client policies, and industry standards
•Ensure accuracy in transactions and adhere to IATA regulations
•Maintain privacy and safety standards, and keep work areas clean and secure
•Report technical issues to supervisor/manager promptly
Qualifications:
•Minimum 7 years in the travel industry
•Knowledge of city, airport, and airline codes
•Understanding of fare calculations and rules
•Essential GDS knowledge (Galileo preferred)
•Proficiency in English (written and spoken)
Standard Requirements:
•Familiarity with ADM, ticketing errors, BSP errors, and hotel reservation issues
•Accurate processing of accounting and travel information
•Knowledge of industry processes and client advisories



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