Product Owner Salesforce

4 days ago

hyderabad, India Cybyrotek Solutions Full time

Role: Product Owner SalesforceExp: 5+ YearsLocation: RemoteRate: LPMLiasoning with key market operation SPoCs & tech leads regarding their omnichannel, Customer Data Platform & Customer 360 needsDefining features & functionalities in line with Omnichannel products/solutions architecture & capabilitiesUnderstanding business needs, processes and priorities of key markets and bring tech-innovations from within & outside (industry) for business value deliveryDeveloping and managing the product functionalities and be accountable for on-time & quality delivery of new enhancements in Omnichannel space (including coordinating with PO of individual channel)Be the go-to knowledge partner & advisor to Omnichannel community in business/markets & local IT SHMsEnsure standardization of applications by promoting shared processes, product governance, data harmonization and architectural compliance where possible.Continuous improvement & optimizationAligning with other functional area leads and regional leads as well as Services & Support andInfrastructure teams to ensure consistency in key areas of service and delivery*Skills and Capabilities*Salesforce, Marketing Cloud, Customer Data Platform, Customer 360 and associated solutionsStrong oral and written communication skillsSelf-driven and strong bias for actionAbility to identify strategic solutions to business problemsAbility to understand pharma sales/field business process & operationsAbility to work independently, balance multiple priorities and stakeholders while meetingdeadlinesGood interpersonal skills, analytical and problem-solving skillsExperience Requirements5+ years' experience in relevant tech (Salesforce marketing Cloud, Veeva, Customer DataPlatform & Customer 360)

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