Digital Process Optimization Specialist

5 days ago

anand, India beBeeDataDrivenTransformation Full time

Job Title: Data Driven Transformation Leader Job Description:This is an exciting opportunity to lead strategic transformation initiatives leveraging AI, data science, and Six Sigma methodologies. The ideal candidate will drive cost efficiency, process optimization, and innovation across global operations. Key Responsibilities:Lead enterprise-wide transformation programs with a focus on cost reduction, process efficiency, and quality improvement.Align transformation initiatives with strategic business goals, driving measurable outcomes in areas such as productivity, billable utilization, SLA adherence, and key customer experience metrics.Leverage Lean Six Sigma methodologies to redesign workflows, eliminate waste, and minimize variation in critical business processes.Partner with business leaders, operations heads, and IT stakeholders to successfully execute transformation initiatives that deliver tangible ROI. Required Skills & Qualifications:Education & Experience:Bachelor's degree in engineering, Computer Science, or a related field (Master's preferred).Six Sigma Black Belt certification (mandatory).12+ years of experience in BPO / KPO / Shared Services, with demonstrated ownership of large-scale transformation projects.5+ years of experience leading AI/ML initiatives, with a deep understanding of the entire model lifecycle, from development to deployment and AI governance.Technical Skills & Expertise:Proficiency in tools such as Python, SQL, Power BI, Tableau, with exposure to AI platforms.Strong command of automation technologies, particularly RPA tools like UiPath, Blue Prism, or Power Automate. Benefits:A perfect blend of technical leadership and business transformation makes this role an excellent opportunity for those seeking a challenging and rewarding career. Others:This role requires a strong ability to work collaboratively with cross-functional teams and drive change management initiatives.],

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