Engagement Manager

5 days ago

bangalore, India Wenger & Watson Full time

Key Responsibilities

Business Consulting & Client Relationship Management

  • Lead reporting and dashboarding engagements across industries such as Retail, Airlines, Automotive, and more.
  • Build and maintain senior-level client relationships, ensuring alignment with business goals and driving account growth.
  • Collaborate with sales and consulting teams to shape solutions for RFPs and proposals, including pricing and delivery models.
  • Develop and deliver impactful presentations that communicate insights, strategy, and value clearly.
  • Understand client reporting needs and translate them into scalable BI solutions using tools like Power BI, Tableau, Alteryx, SQL, Excel, etc.
  • Articulate how AI/ML and GenAI can enhance BI capabilities, including automation, personalization, and predictive insights.
  • Stay updated on industry best practices in reporting, data visualization, and AI for BI.

Delivery Management

  • Own end-to-end delivery of reporting solutions, from requirement gathering to deployment and support.
  • Ensure timely and high-quality delivery across multiple projects, managing risks and dependencies.
  • Define and track KPIs, ensuring measurable impact and client satisfaction (NPS).
  • Mentor and guide teams in reporting best practices, dashboard design, and data storytelling.
  • Ensure data governance, accuracy, and consistency across reporting platforms.
  • Manage account-level P&L, ensuring profitability and revenue growth.

The Person: Qualification & Experience

  • 10+ years of experience in analytics and consulting, with 4+ years in leadership roles.
  • Proven experience in delivering reporting and dashboarding solutions using Power BI, Tableau, Alteryx, SQL, Excel, etc.
  • Strong domain expertise in Retail, Airlines, Automotive, or similar industries.
  • Basic understanding of AI/ML techniques and GenAI concepts to support BI innovation.
  • Excellent stakeholder management, including C-suite engagement across geographies.
  • Experience in proposal development, RFP responses, and client presentations.
  • Strong business acumen with the ability to quantify and articulate business value.
  • Exceptional communication and articulation skills.
  • Willingness to travel for client engagements.

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