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Marketing Executive

1 month ago

tamil nadu, India Dunamis Machines International Pvt Ltd. Full time

Job Summary:

The Marketing Executive will be responsible for managing and enhancing the experience of customers visiting the factory, with the aim of encouraging product purchases. The role involves facilitating customer interactions, showcasing product features, and coordinating with the sales team to meet business objectives. The executive will play a key role in ensuring a positive customer experience and promoting brand loyalty.

Key Responsibilities:

- Customer Engagement: Greet and welcome visitors to the factory, ensuring a professional and friendly first impression.
- Product Demonstration: Present and demonstrate the company's products to potential customers during their factory visits, highlighting features and benefits.
- Customer Experience: Enhance the factory tour experience by providing detailed information and answering customer queries to promote product sales.
- Sales Support: Work closely with the sales team to identify customer needs and assist in closing sales deals.
- Event Coordination: Assist in organizing factory visits, product tours, and related events to ensure smooth and successful customer experiences.
- Market Research: Gather customer feedback during visits to understand their preferences and suggest improvements in the product offerings or the customer experience process.
- Reporting: Maintain records of customer visits, feedback, and follow-up actions, providing regular reports to management on visitor engagement and conversion rates.

Required Skills and Qualifications:

- Bachelor’s degree in Marketing, Business, or a related field.
- 2-4 years of experience in a customer-facing marketing or sales role.
- Excellent communication and interpersonal skills.
- Fluency in Hindi, Kannada, Telugu, and Malayalam is a plus (Any one or two languages) and English a must language.
- Strong presentation and negotiation skills.
- Customer-centric mindset, with a focus on delivering a positive visitor experience.
- Ability to understand and communicate product features effectively.
- Proactive attitude, with the ability to work independently and in a team environment.

Preferred Skills:

- Experience in industrial or manufacturing sectors.
- Knowledge of the company's product line and industry trends.