Cloud Contact Center Expert
1 week ago
Job Title:Cloud Contact Center Transformation SpecialistAbout the RoleWe are seeking an experienced professional to lead a cloud contact center transformation project. This is a unique opportunity to leverage your skills in designing and implementing cutting-edge customer engagement solutions.Key ResponsibilitiesConfigure Amazon Connect environments for optimal performance.Gather business requirements and translate them into technical designs that meet client needs.Buld backend integrations using AWS Lambda and REST APIs to enhance the customer experience.Integrate Amazon Connect with CRM systems and other support tools for seamless interactions.Support user testing, deployment, and documentation of new contact center systems.Troubleshoot issues and improve existing contact flows to drive efficiency and satisfaction.RequirementsMinimum 7 years total experience in contact center / CTI space.3+ years of hands-on experience with Amazon Connect.Proven experience working in a consulting role for CTI transformation projects.Strong knowledge of Amazon Connect features: contact flows, routing, queues, agent setup.Experience integrating Amazon Connect with CRMs like Salesforce or Zendesk.Good understanding of AWS services: Lambda, DynamoDB, S3, CloudWatch.Basic scripting with Node.js or Python.Experience in building or enhancing IVRs using Amazon Lex.Nice to HaveExposure to Cisco, Avaya, Genesys (legacy CTI systems).AWS certification.Knowledge of SIP, VoIP, or WebRTC.Experience with Amazon Connect Tasks, Contact Lens, Wisdom.What We OfferThis role offers a dynamic work environment with opportunities for growth and development. As a valued member of our team, you will receive comprehensive training and support to excel in your position.Contact InformationPlease note that we do not provide contact information for this job posting. Interested candidates should apply directly through our website.
-
kakinada, India beBeeKubernetes Full timeCloud Security Expert for Kubernetes EnvironmentsWe are seeking a seasoned Cloud Security Expert with extensive knowledge in implementing secure Kubernetes environments.Design, deploy, and manage secure Azure Kubernetes Service (AKS) clusters adhering to industry best practices and compliance frameworks such as CIS Kubernetes Benchmarks.Implement container...
-
AWS Cloud Data Expert
1 week ago
kakinada, India beBeeData Full timeKey Responsibilities:We are seeking an expert in cloud data architecture to design and implement scalable solutions on AWS.The ideal candidate will have proficiency in data modeling, performance tuning, and security best practices.Maintenance of expertise in Amazon Web Services, including IAM, S3, Redshift, and Glue is crucial.Requirements:A minimum of 8...
-
Senior Oracle HCM Cloud Expert
4 days ago
kakinada, India beBeeHcmconsultant Full timeOracle HCM Consultant JobWe are seeking a seasoned Oracle HCM Cloud expert to lead full lifecycle implementations, including requirement gathering, configuration, testing, and go-live.Implementation Strategy: Define end-to-end architecture for Oracle Fusion HCM Cloud solutions.Project Management: Collaborate with business teams to align HCM processes with...
-
Expert Cloud Payroll Solutions Specialist
6 days ago
kakinada, India beBeePayroll Full timeCloud Payroll Solutions ConsultantAs a seasoned expert in cloud-based payroll solutions, you will collaborate with clients to design and deliver tailored implementations that meet their specific needs.Key Responsibilities:• 5+ years of experience in Oracle Cloud as Payroll functional for India and US legislation.• Extensive experience in areas of...
-
Cloud Architecture Expert
6 days ago
kakinada, India beBeeCloudArchitect Full timeJob OverviewWe are seeking an experienced Senior Cloud Architect to join our team. The ideal candidate will have a deep understanding of cloud-based technologies, including SAP Business Technology Platform (BTP), and will be responsible for designing and implementing scalable cloud solutions.Key Responsibilities:Design and develop cloud architectures using...
-
HCM Cloud Expert
4 days ago
kakinada, India beBeeOracle Full timeJob OverviewWe are seeking a highly skilled Absence Management and Oracle Time and Labor (OTL) Consultant with expertise in integrating these solutions with ADP Payroll. This consultant will play a crucial role in configuring, implementing, and supporting Oracle Cloud HCM modules to ensure seamless integration.Configure, implement, and support Oracle Cloud...
-
Cloud Infrastructure Expert
1 week ago
kakinada, India beBeeSystemAdministrator Full timeLinux System Administrator JobWe are seeking an experienced Linux-focused system administrator with a strong background in managing cloud infrastructure and maintaining high-performance systems.Key Responsibilities:Managing Linux servers on AWS, ensuring optimal performance and scalability.Setting up, monitoring, and troubleshooting cloud-based systems to...
-
Cloud Infrastructure Specialist
6 days ago
kakinada, India beBeeCloud Full timeJob OpportunityWe are seeking an experienced Cloud Infrastructure Specialist to lead our customer onboarding process. The ideal candidate will have expertise in cloud-native solutions, including Openstack and Kubernetes.Oversee the technical integration of Managed OpenStack and Managed Kubernetes for customers.Collaborate with clients to understand their...
-
Cloud Security Architect
6 days ago
kakinada, India beBeeSecurity Full timeCloud Security Architect Job Description:Job SummaryWe are seeking a highly skilled Cloud Security Architect to design and implement secure cloud architectures that align with organizational standards and regulatory requirements. The ideal candidate will have experience in multi-cloud security, identity and access management, infrastructure as code, and...
-
Cloud Computing Expert
1 week ago
kakinada, India beBeeAzure Full timeAzure Technical ArchitectJob Summary:We are seeking an experienced Azure Technical Architect to lead the design and implementation of our cloud-based solutions.Key Responsibilities:Develop and deploy scalable, secure, and efficient cloud-based applications using Azure services.Migrate existing on-premises applications to the Azure PaaS platform.Design and...