Technical Access Assistant
6 days ago
About the OrganisationBradford Jacobs is proud to support a forward-thinking nonprofit organisation dedicated to closing the employment gap for individuals with disabilities. As a for-purpose social enterprise, they merge human services with business acumen—proving the competitive advantage of inclusive employment.One of their flagship programs, the Accessibility Partner Program, empowers blind and low-vision professionals by pairing them with trained visual interpreters—Access Partners (APs)—who enable seamless, real-time support in technical work environments.Overview of the roleour client is seeking a proactive, detail-oriented, and technically skilled Access Partner to support a blind Data & Appliance Analyst working within a global Cloud + AI organisation.This role is not about doing the work for the client, but about enabling them to do it—bridging accessibility gaps in fast-paced, highly technical environments.You'll work closely with the Analyst to provide visual interpretation, data summarization, and navigation assistance within platforms such as Azure Portals, Excel, and Visual Studio. The client uses JAWS and VoiceOver screen readers.If you are passionate about supporting others and are people-centric this role could be for youKey ResponsibilitiesReview, interpret, and make basic code changes.Create and manage spreadsheets for data tracking and analysis.Utilize formulas, pivot tables, and other Excel tools to streamline workflows.Assist in converting and formatting documents to meet accessibility standards.Summarize meetings, manage task follow-ups, and track progress in collaboration with team members.Skills and ExperienceBasic coding knowledgeShould understand how code is structured and be able to identify components like classes and functions.Proficiency in Microsoft ExcelComfortable working with large data sets and using intermediate Excel functions.Strong Communication SkillsAbility to provide support in a clear, professional manner.Maintain clear, professional communication in English, both written and verbal.Willingness to learnOpenness to training in accessibility standards and related toolsFamiliarity with accessibility standards (e.g., WCAG).Comfortable working in a high-speed technical environment with urgency and frequent task-switching.Detail-orientated with strong multitasking and follow-up skills.What’s in it for you?Work with a global client on meaningful and impactful projects.Opportunity to learn new skills, including accessibility compliance.Supportive team environment with training provided.Remote working.10am – 7pm IST – with some late evenings due to calls with USA.Salary range ₹2,365,284.88 - ₹3,506,852 ($26,000 - $40,000) Performance review conducted every year.Laptop provided and one-time office equipment reimbursement.Partial phone bill reimbursed.Dedication Professional Development Fund.
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Senior technical support engineer-prisma access
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Bangalore, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking...
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Senior Technical Support Engineer-Prisma Access
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bangalore, India Palo Alto Networks Full timeOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
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Senior Technical Support Engineer-Prisma Access
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Bangalore, India Palo Alto Networks Full timeOur Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re...
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Bangalore, India Palo Alto Networks Full timeJob DescriptionYour Career You will work firsthand with our valued customers to address their complex post-sales concerns, where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key...
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bangalore, India Palo Alto Networks Full timeOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
