Hybrid IT Cloud Specialist

2 weeks ago

hyderabad, India beBeeCloud Full time

ServiceNow Discovery Cloud SpecialistWe seek a highly skilled ServiceNow discovery and cloud specialist to lead the design, implementation, and optimization of our discovery processes.The ideal candidate will have expertise in ServiceNow ITOM (Discovery, CMDB, Service Mapping), strong technical knowledge of enterprise infrastructure, and hands-on experience with multi-cloud visibility.4–7+ years hands-on experience with ServiceNow ITOM (Discovery, Cloud Discovery, Service Mapping, CMDB)Proven expertise with AWS, Azure, GCP, VMware, including APIs, service discovery, and resource modelingKnowledge of containerized environments (Kubernetes, OpenShift, Docker)Strong understanding of networking, operating systems (Windows, Linux, UNIX), virtualization, storage, and middlewareFamiliarity with protocols (SNMP, WMI, SSH, REST, SOAP, JDBC)Solid understanding of CSDM, CMDB design, and service dependency mappingScripting experience (JavaScript, PowerShell, Python) for automation/customizationStrong problem-solving and cross-team collaboration skillsKey Responsibilities:Lead the deployment, configuration, and maintenance of ServiceNow Discovery across data centers, private cloud, and public cloud platformsConfigure and maintain Cloud Discovery integrations for AWS, Azure, GCP, VMware, and KubernetesDevelop and optimize Discovery Patterns, Probes, and Sensors to ensure comprehensive coverage of hybrid ITManage MID Servers for both on-prem and cloud environments, ensuring secure, scalable communicationIntegrate Discovery outputs with CMDB, Service Mapping, Event Management, and Cloud Management modulesDefine and maintain credentials & API integrations (IAM roles, service accounts, OAuth) for cloud providersEnsure CMDB accuracy, completeness, and relationship mapping for cloud-native and traditional infrastructureTroubleshoot and resolve Discovery issues across network, VM, and cloud-native servicesCollaborate with CloudOps, Infrastructure, and Security teams to align Discovery with cloud governance and FinOpsDocument processes, patterns, and best practices for hybrid-cloud CMDB management

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