Network Security Engineer

2 days ago

pune, India Gruve Full time

Job Title: Network Security Engineer

Location: Pune

About the Company:

Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

Why Gruve:

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Position summary:

We are in search of Security Engineer. This role will focus exclusively on the management of the endpoint, email, and other security product in daily operations. Candidate will ensure the security and functionality of products and services, assisting in the resolution of issues. The candidate will handle the daily issue with security products and deployment with end users and take necessary actions based on the ITIL process.

Key Roles & Responsibilities:

- Manage and work on customer deployment.
- Manage the tickets raised by the respective teams and resolve them as per the SLA assigned.
- Communicate and coordinate with the end users and teams to resolve the issues.
- Take appropriate actions on the tasks, incidents to provide the resolution.
- Ensure that all configurations, policies, and procedures related to deployed security products are thoroughly documented.
- Create new documents like SOPs and procedures as an when required.
- Managing day-to day operational tasks.
- Understanding of Policies configured with respect to business use cases.
- Respond to user inquiries and support requests related to endpoint and email issues, including troubleshooting and resolution.

Preferred Requirements

- Strong understanding of DNS, networking, and network security.
- Understanding OS like client OS and servers OS (Windows, Linux, Mac etc.)
- Basic Understanding of EDR, AV and Email security tools.
- Should be selfdriven and motivated toward resolution finding.
- Knowledge of networking concepts and protocols.
- Excellent communication and collaboration skills.
- Documentation skills, with a focus on creating comprehensive records of configurations, policies, and procedures.
- Basic Understanding of ITIL process (Change, incident, and service tasks management).
- Preferred to have CCNA and MCSE completed.
- Willingness to work in shifts.

Basic Qualifications:

- Education: BE
- Experience: Required: 2 - 3 years.
- Excellent communication and collaboration skills.

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