Customer Experience Ambassador

5 days ago


dombivli, India beBeeSupport Full time

Job Overview:We are seeking an exceptional customer service representative to join our team. In this role, you will be responsible for delivering top-notch support to our customers through various channels.Key Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, or chat.Resolve issues efficiently and effectively, utilizing strong problem-solving skills and knowledge of company products and services.Maintain accurate records of customer interactions and generate reports as needed.Collaborate with cross-functional teams, including sales, operations, and technical departments.Requirements:High school diploma or equivalent; associate degree preferred.Excellent communication and interpersonal skills.Ability to multitask, prioritize tasks, and manage time effectively.Familiarity with CRM tools such as Salesforce, Zendesk, or Freshdesk.



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