Client Specialist

2 weeks ago

bangalore, India Discoveries Quintessential Full time

Overall Fit Summary

A aged 22–32, fluent in Gujarati or Marathi, with 1–4 years of experience in vendor/customer communication roles. She should be confident on calls, disciplined working from home, comfortable with basic tech, and excited about growing into a vendor success leadership role.



Profile of Suitable Candidates

Demographics & Background

  • Range: 22–32 years (young professionals with energy and adaptability).
  • Location: Anywhere in India (remote work)
  • Education: Graduate in any stream. Background in commerce, management, or communication is a plus but not mandatory.



Experience

  • 1–4 years in roles involving customer/vendor interaction - sales support, inside sales, customer service, vendor coordination, or procurement support.
  • Freshers with excellent communication and hunger to prove themselves can also be considered.
  • Experience with SMEs or regional businesses is a plus (because these vendors are often not highly corporate).



Skills & Traits

  • Communication: Clear, polite, and persuasive in English, Hindi, and at least one regional language.
  • Execution Focused: Comfortable making multiple calls/messages daily, following up till the outcome is achieved.
  • Relationship Builder: Can make vendors feel at ease and build long-term trust.
  • Outcome-Driven: Motivated by targets - onboarding, conversions, and response rates.
  • Tech Comfort: Can use WhatsApp Web, Excel/Google Sheets, Gmail, CRMs, and adapt to Workwise platform.
  • Discipline & Ownership: Can work independently from home with accountability on results.



Mindset

  • Sees this role as more than calling - understands they are part of a bigger project (helping vendors grow and contributing to industrial procurement success).
  • Growth-seeking: Open to becoming a Vendor Success Manager in the next 12–18 months.
  • Culturally aligned: Respectful, approachable, and patient - vendors should feel comfortable sharing openly.


Females Preffered

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