Quality Assurance Expert

2 weeks ago

Tirupati, India beBeeQuality Full time

Job Overview:We are seeking a Quality Assurance Specialist to join our team.The successful candidate will be responsible for conducting quality assurance calls and process reviews, as well as providing ongoing coaching and support to employees to strengthen understanding and execution of quality standards.Key Responsibilities:Conduct 'Process Refresher' and 'New Hire' trainings with the employeesProvide coaching and support to employees to improve their understanding and execution of quality standardsIdentify training needs based on process review findings and collaborate with management to address skill gapsDevelop and implement training materials and SOPs to ensure consistency in quality assurance practices across departmentsAnalyze findings from process reviews and develop reports to highlight trends/opportunities for improvementRequirements:Excellent communication skills, both written and verbal, for conducting voice and non-voice auditsProficiency in Microsoft Office suite, particularly Excel for data analysisAbility to work effectively in a team environmentBenefits:Competitive salary and benefits packageOpportunities for professional growth and developmentA dynamic and supportive work environmentAbout Us:We are a leading organization in the industry, dedicated to delivering high-quality services to our clients. We are committed to excellence and strive to create a positive and inclusive work environment for all our employees.

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    Tirupati, India beBeeExpert Full time

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    tirupati, India beBeeQuality Full time

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    2 weeks ago

    Tirupati, India beBeeQuality Full time

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    Tirupati, India beBeeQualityAssurance Full time

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    1 week ago

    tirupati, India beBeeQuality Full time

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    Tirupati, India beBeeAutomation Full time

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    7 days ago

    tirupati, India beBeeAssurance Full time

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    Tirupati, India beBeeCreditCard Full time

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