Housekeeping Associate

3 hours ago

kochi, India The Postcard Hotel Full time

About The Postcard Hotel:The Postcard Hotel offers a collection of intimate luxury hotels focused on slow living, personalized service, and meaningful guest experiences. Each property reflects its destination through thoughtful design, understated elegance, and impeccable attention to detail. Our teams play a vital role in creating an atmosphere of warmth, serenity, and refined hospitality.Role Overview:The Housekeeping Associate is responsible for maintaining the highest standards of cleanliness, hygiene, and presentation across guest rooms and public areas. This role ensures a serene, immaculate, and welcoming environment aligned with The Postcard Hotel’s luxury service philosophy. The ideal candidate has an eye for detail, takes pride in their work, and understands the importance of discretion and guest comfort.Key Responsibilities:Guest Room ReadinessClean, prepare, and refresh guest rooms to luxury boutique standardsEnsure linens, amenities, and supplies are replenished as per brand guidelinesMaintain room aesthetics including lighting, arrangement, fragrance, and finishing touchesHandle guest preferences and special requests with care and confidentialityPublic Area & Back-of-House MaintenanceMaintain cleanliness of lobbies, corridors, lounges, and common spacesEnsure hygiene and upkeep in service areas, linen rooms, and storage spacesQuality & Safety StandardsAdhere to sanitation, hygiene, and safety proceduresReport maintenance issues and room discrepancies promptlyFollow sustainable and resource-efficient cleaning practicesGuest InteractionGreet guests warmly when encountered and offer assistance when appropriateEnsure minimal intrusion and uphold guest privacy at all timesTeam CollaborationCoordinate with front office, laundry, and maintenance teamsParticipate in inventory management of linen, supplies, and amenitiesSupport smooth room turnover and operational flowQualifications & Skills:✅ Prior experience in housekeeping, preferably in luxury or boutique hospitality✅ Strong attention to detail and aesthetics✅ Understanding of hygiene and cleaning protocols✅ Pleasant demeanor, integrity, and professionalism✅ Ability to work in a discreet and guest-sensitive environment✅ Physical stamina and ability to handle repetitive tasks✅ Willingness to work flexible hours, weekends, and holidaysWhat We Look For:Pride in craftsmanshipRespect for guest space and tranquilityCommitment to understated, intuitive serviceAppreciation for boutique luxury hospitalityWhat We Offer:Training aligned with luxury hospitality standardsCareer growth within The Postcard Hotel portfolioWarm, respectful, and collaborative work cultureCompetitive compensation and benefits

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