Platform Leadership

3 days ago

amravati, India beBeeAdministrator Full time

Job Title: Freshservice Platform AdministratorJob Description:We are seeking a skilled Freshservice platform administrator to oversee the implementation, customization, and maintenance of our IT service management (ITSM) tools. This role is crucial in ensuring seamless integration and automation across various modules.Key Responsibilities:Configure and manage Freshservice modules, including Incident, Problem, Change, Asset, and Service Catalog, to meet business requirements.Design and implement automation workflows, SLAs, and integrations with other enterprise tools to enhance efficiency.Develop and refine ITSM processes aligned with ITIL best practices to ensure compliance and consistency.Collaborate with cross-functional teams to gather requirements and deliver scalable solutions that meet stakeholder needs.Provide training and support to end-users and internal teams on Freshservice usage and enhancements.Analyze trends to identify improvement opportunities and reduce ticket resolution time.Explore and implement new Freshservice features and third-party integrations to enhance platform capabilities.Support initiatives around self-service, knowledge management, and AI-driven support to improve overall customer experience.Requirements:Strong understanding of ITSM principles and ITIL best practices.Experience with Freshservice or similar ITSM platforms.Proficiency in automation tools and scripting languages.Excellent communication and collaboration skills.Able to analyze complex problems and develop creative solutions.What We Offer:A dynamic and supportive work environment.Opportunities for professional growth and development.Competitive compensation and benefits package.How to Apply:If you are a motivated and detail-oriented individual with a passion for ITSM and technology, please submit your application with your resume and a cover letter outlining your qualifications and experience.

  • Data Platform Leader

    20 hours ago

    amravati, India beBeeData Full time

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  • Digital Adoption Platform Strategist

    3 days ago

    amravati, India beBeeStrategy Full time

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  • Technical Leadership Opportunity

    3 days ago

    amravati, India beBeeEngineering Full time

    Job OverviewWe are seeking a seasoned Engineering Manager to lead our engineering team in building innovative platforms for seamless transactions.The ideal candidate will have expertise in designing, developing, and optimizing secure and robust software infrastructure to create unique experiences.This role requires a driven, determined team player with...

  • Strategic Digital Adoption Platform Leader

    17 hours ago

    amravati, India beBeeDigital Full time

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  • Project Manager

    3 weeks ago

    Amravati, India LinkCxO (The CxO's Marketplace) Full time

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  • Practice Lead

    3 weeks ago

    Amravati, India Optimum Solutions Pte Ltd Full time

    Job Title: Data Platform Practice LeadLocation: PuneExperience: 12+ years in Data Engineering / Data Platform ManagementAbout the Role:We are looking for an experienced Data Platform Practice Lead to drive the strategic vision, design, and implementation of our enterprise data platform initiatives. The ideal candidate will combine strong leadership skills...

  • Technical Lead

    2 weeks ago

    Amravati, India Birlasoft Full time

    About the Role We are seeking a highly skilled Full Stack Lead with 8–10 years of experience to drive end-to-end application development, architecture, and team leadership. This role demands strong expertise in backend and frontend technologies, cloud platforms, and modern AI-native engineering tools to accelerate productivity and innovation. Key...

  • ServiceNow Team Manager

    2 days ago

    amravati, India beBeeLeadership Full time

    ServiceNow Technical Lead PositionThis leadership role oversees a team of experts managing incoming projects, assigning tasks, and serving as the primary point of contact for clients.Main Responsibilities:Work Management: Prioritize, organize, and manage incoming tasks to ensure timely completion.Task Assignment: Allocate tasks to team members based on...

  • Senior Technical Architect

    19 hours ago

    amravati, India beBeeData Full time

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  • Senior Technical Solutions Consultant

    3 days ago

    amravati, India beBeeSolution Full time

    Job Title Are you a technical expert with experience in designing and delivering ServiceNow solutions? Design and deliver ServiceNow solutions to address specific business challenges. Focus on projects or functional areas within the broader enterprise ServiceNow framework. Craft technical solutions that meet immediate needs while fitting seamlessly into the...