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HDFC Bank Limited | Walk-In drive for Retail Branch Banking | 22-Nov-24 | New Delhi | new delhi
1 month ago
Interview Date - 22-Nov-24
Timings - 10:00 AM to 2:00 PM
Venue - B-6/3, Block B6, HDFC BANK, Safdarjung Enclave, Opp. Deer Park, New Delhi-110029
Job Name: Preferred Relationship Manager
Responsibilities:
Responsible for including HNI customers into the Preferred programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size
Liaising with PB/ Preferred RM to flag eligible customers form Classic/ Preferred portfolio
Maintain the overall quality / hygiene parameters of the portfolio
Cross selling products of the bank based on the customer need
Advisory services to be offered based on the requirement in coordination with PBG
Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the Preferred Customer
Job Name: Imperia Relationship Manager
Responsibilities:
Responsible for including HNI customers into the Imperia programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the right products
Regular interaction with the customer to build rapport to understand and update the profile
Acquisition of new customers who meet product criteria
Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the Imperia Customer
Promoting all direct banking channels and ensuring that the customer is utilizing the same
Job Name: Personal Banker Classic
Responsibilities:
Actively participate in Branch operations and sales equally to ensure Branch sales target are met.
Promote and sell banking products such as Current Accounts, Saving Accounts, Life Insurance, Retail Assets, Business Assets, DSHL, Credit Cards Mutual Funds and Fixed Deposits.
Achieve assigned sales targets by proactively identifying opportunities to cross-sell and promoting banking products to existing and potential clients
Address and resolve classic customer inquiries, concerns and issues promptly, ensuring a satisfactory customer experience.
Conduct frequent field visits to engage with clients while ensuring touch base with each client at least once in 2 months and mandate of at least 6 joint visits in a month.
Monthly Revenue generation by overall value enhancement of existing customer base and generating new business by increasing the mapped portfolio size.
Collaborate with the branch team and cross vertical as well to achieve overall branch sales targets.
Desired candidate profile
Any Graduate / Post Graduate
Sales and Influencing Skills
Banking Product & Process Knowledge
Knowledge of Competition & Current trends in financial Industry
Excellent communication skills
