Customer Relationship Specialist
1 week ago
Position: Customer Relationship Specialist Company: Magwen Valves Pvt. Ltd. Location: Chakan, Pune, Maharashtra. About the Company: MAGWEN Valves Private Limited, a 29-year-old company founded in Magdeburg, Germany, specializes in designing, manufacturing, and delivering flow control solutions globally. The India facility, established in December 2017, has been the sole manufacturing site for the group since July 2020. Their product range includes innovative valve solutions for various industries. Job Summary: We are looking for a proactive and customer-focused Customer Relationship Specialist with 3 to 4 years of experience in customer service or client coordination, preferably in the industrial or manufacturing sector. The ideal candidate should be fluent in multiple South Indian languages along with English and Hindi to effectively communicate with clients across regions. Key Responsibilities: Handle customer inquiries, orders, and complaints promptly and professionally. Maintain long-term relationships with existing customers and ensure high satisfaction levels. Coordinate with internal departments (Sales, Production, Dispatch, Accounts, etc.) to ensure smooth order processing and delivery. Maintain and update customer databases and CRM systems. Follow up for order status, payments, and post-delivery support. Prepare periodic reports on customer interactions, service performance, and feedback. Support the sales and marketing team with customer insights and follow-up activities. Required Skills & Qualifications: Graduate / Postgraduate in any discipline (Mechanical, Business Administration, or Marketing preferred). Experience: 3 to 4 years in CRM, customer service, or client coordination (preferably in manufacturing or engineering industry). Excellent communication and interpersonal skills. Language Proficiency (Mandatory): Tamil, Telugu, Kannada, Malayalam, English, and Hindi. Strong coordination, follow-up, and problem-solving abilities. Proficient in MS Office and CRM tools. Key Attributes: Customer-centric approach with a positive attitude. Organized, detail-oriented, and able to multitask effectively. Team player with strong accountability and ownership.
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Customer Success Specialist
2 weeks ago
pune district, India Stratawiz Technologies Full timeCompany Description Stratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablement Role Description This is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer Support Specialist
6 days ago
pune district, India MAGWEN Valves Private Limited Full timeCompany Description MAGWEN Valves Private Limited is part of a global group founded in Magdeburg, Germany, with nearly three decades of expertise in delivering innovative flow control solutions. The company is renowned for its unique 4-offset cone butterfly valve and a comprehensive range of products, including double and triple-offset butterfly valves,...
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Customer Relationship Officer
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pune district, India Firstcry Franchise Full timeCompany Description Firstcry Franchise Viman-nagar - Pune's Biggest Franchise store Role Description As a Customer Relationship Officer, your contributions will be essential in creating exceptional shopping experiences for our customers and fostering long-term relationships. Your responsibilities will include, but are not limited to: • Greeting all...
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Customer Success Specialist
2 weeks ago
Pune, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablementRole DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer Success Specialist
1 week ago
pune, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablement Role DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer Success Specialist
1 week ago
Pune, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablement Role DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer Success Specialist
1 week ago
Pune, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablementRole DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer success specialist
5 days ago
Pune, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablementRole DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer Success Specialist
3 days ago
Pune, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablement Role DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
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Customer Success Specialist
3 days ago
Pune, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablement Role DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
