Platform Support Specialist

4 days ago


hyderabad, India beBeeAutomation Full time

Job OverviewWe are seeking a skilled and motivated DevOps Engineer to support the SIP Retention platform and M365 Copilot platform.This role is ideal for someone passionate about live site excellence, automation, and platform support at scale.The successful candidate will participate in Tier 2 live site rotations, execute regular deployments, dataset onboarding, and regional expansions. They will also triage and mitigate Sev 3 ICMs, maintain/update Troubleshooting Guides (TSGs), drive automation and tool improvements, contribute to documentation, and lifecycle management of bugs for the M365 Copilot platform.In addition, they will support internal and external developer communities through Stack Overflow and platform announcements, collaborate with engineering teams to ensure smooth onboarding and integration of new datasets and services, and leverage their experience with Azure DevOps, CI/CD pipelines, cloud infrastructure, incident management systems, live site practices, Microsoft 365 services, or developer platforms to excel in this role.About This RoleThis role requires a unique blend of technical expertise, business acumen, and communication skills.Experience with Azure DevOps, CI/CD pipelines, cloud infrastructure, incident management systems, live site practices, Microsoft 365 services, or developer platforms is highly desirable.Excellent problem-solving skills, attention to detail, and ability to work collaboratively in a team environment.Benefits and PerksThis role offers a competitive salary and benefits package, including opportunities for professional growth and development.What We OfferWe offer a dynamic and supportive work environment, with opportunities to work on challenging projects and collaborate with talented professionals.



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