Technical Service Expert

1 week ago


surat, India beBeeCustomer Full time

Technical Service ExpertWe are seeking a skilled Technical Service Expert to join our team.Job DescriptionThis role involves providing technical assistance to customers on product, installation, and system operational matters. You will be responsible for regional technical service responsibility, sell-through and post-sales activities, and ensuring proper resolution to customer inquiries and warranty service requests.Regional technical service responsibilitySell-through and post-sales activitiesTechnical advice to customersCustomer inquiry resolutionWarranty service requestsService-related issues with 3rd party providersProduct/technical training and seminarsLiaising with HQGathering product intelligence informationCompetitor analysisLeading or participating in projects and process improvement activitiesSales and marketing support



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